Master

About the Company

The Master Group is Canada’s largest and one of North America’s leading heating, ventilation, air conditioning and refrigeration industry distributors. The company celebrated 70 years in business in March 2022 and has been named one of Canada’s Best-Managed Companies since 2010. Today, the company employs over 1,500 dynamic and dedicated team members. Together, the Master team serves the industry from 85 branches and seven distribution centres across Canada and the United States. To learn more about Master, visit www.master.ca. Le Groupe Master est le plus grand distributeur au Canada et l'un des plus importants en Amérique du Nord dans l'industrie du chauffage, de la ventilation, de la climatisation et de la réfrigération. L'entreprise a fêté ses 70 ans en affaires en mars 2022 et a été nommée l'une des sociétés les mieux gérées au Canada depuis 2010. Aujourd'hui, l'entreprise emploie plus de 1 500 membres dynamiques et dévoués. Ensemble, l'équipe Master dessert l'industrie à partir de 85 succursales et sept centres de distribution au Canada et aux États-Unis. Pour en savoir davantage sur Master, visitez www.master.ca.

Listed Jobs

Company Name

Master

Job Title

Senior Business Analyst- EN

Job Description

**Job Title:** Senior Business Analyst- EN **Role Summary:** Strategic leader in business analysis driving large-scale projects, aligning solutions with organizational goals, and mentoring teams to ensure implementation of business value. **Expectations:** - Own business analysis activities, including supervising/mentoring analysts. - Define PMO-compliant approaches for requirement analysis, scenario modeling, and stakeholder governance. - Lead stakeholder alignment through solution validation and consensus-building. - Advocate for process improvements, evaluating solution performance and optimizing outcomes. - Influence senior leadership on critical decisions and support change management initiatives. **Key Responsibilities:** - Analyze, structure, and validate business requirements aligned to strategic objectives. - Develop complex solution scenarios and model workflows (e.g., BPMN 2.0). - Mentor junior analysts and ensure adherence to PMO best practices. - Facilitate stakeholder collaboration, documenting BRDs, use cases, and gap analyses. - Evaluate implemented solutions to measure value delivery and recommend enhancements. - Support adoption of new processes/systems through stakeholder engagement and leadership. **Required Skills:** - Expertise in BPMN 2.0, process mapping (MS Visio), and BRD documentation. - Strong stakeholder management, influencing, and facilitation of workshops. - Proficiency in strategic requirement analysis and solution validation. - Advanced French/English communication (written/verbal). - Experience with ERP/system integration and change management. - Familiarity with Agile/PMP methodologies. **Required Education & Certifications:** - Bachelor’s degree in Business, IT, or related field; Master’s preferred. - Minimum 8 years’ experience in business analysis, with 3+ years in complex, multidimensional projects. - PMP, Agile, or Scrum certifications preferred (not mandatory).

St-bruno-de-montarville, Canada

On site

Senior

22-10-2025