Great Western Railway (GWR)

About the Company

As one of the largest train companies in Britain, more than 100 million customers a year join us on board. When the Great Western Railway was built, it opened the West and Wales to trade and tourism. And now, along with our partners at Network Rail, we’re proud to have the chance to look after your railway. As well as electrifying our main routes, and upgrading key stations, we have carried out the biggest upgrade of trains in the country. But GWR isn’t just about new signs, uniforms, or even the colour of our trains. It’s about being different. With every smile we give, every bag we carry, and every snack we serve, we want your journey with us to be the best it can be.

Listed Jobs

Company Name

Great Western Railway (GWR)

Job Title

Information Technology Business Analyst

Job Description

Job Title: Information Technology Business Analyst Role Summary: Deliver a full‑time, 18‑month fixed term role supporting the Public Ownership Transfer team. Manage the IT workstream by scoping, designing, and ensuring the feasibility of IT solutions required for the transition to public ownership and subsequent Day 1 operations. Coordinate data and information requests, facilitate stakeholder collaboration, and support project governance throughout the programme. Expectations: - Efficiently manage time and competing priorities in a fast‑paced environment. - Demonstrate strong commercial awareness and the ability to articulate business value. - Produce clear, concise technical documentation and deliver engaging presentations. - Partner with external vendors to meet project objectives and maintain quality standards. Key Responsibilities: - Gather, analyze, and validate business requirements for IT services. - Engage stakeholders across functions to define solution scope and acceptance criteria. - Prepare and maintain requirement specifications, process diagrams, and status reports. - Design, test, and validate IT solutions ensuring alignment with business needs. - Support QA testing and facilitate resolution of defects. - Lead change management activities and drive continuous improvement initiatives. - Provide project and process support, including risk and issue management. Required Skills: - Excellent time‑management and prioritization abilities. - Commercial insight with the capacity to translate business needs into technology solutions. - Strong presentation and technical writing skills. - Experience managing vendor relationships and negotiating deliverables. - Solid understanding of information technology and business processes. - Proven requirements definition and management experience. - Analytical thinking and problem‑solving capabilities. - Knowledge of systems integration and business application environments. - Collaboration with process owners to define solution requirements. Required Education & Certifications: - Bachelor’s degree (or equivalent experience) in Information Technology, Business Analysis, Computer Science, or related discipline. - Relevant certifications such as CBAP, PMI‑BA, or equivalent are advantageous.

Swindon, United kingdom

Hybrid

23-10-2025