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Consort Group

Consort Group

www.consort-group.com

39 Jobs

1,690 Employees

About the Company

As a leading player in information systems enhanced by strategic data integration, for over 30 years now Consort Group has been helping companies protect and enhance the value of that critical asset so they can harness their full potential and turn it into a significant competitive edge.

Our goal: to offer to our clients an approach combining agility and flexibility, power and efficiency; one that serves their business and lies at the heart of their strategy.


Listed Jobs

Company background Company brand
Company Name
Consort Group
Job Title
IT Infrastructure Project Manager M/F
Job Description
**Job title** IT Infrastructure Project Manager **Role Summary** Spearheads, coordinates, and delivers enterprise‑level IT infrastructure projects across Microsoft, Azure, and hybrid environments. Oversees project lifecycle from planning to execution, ensuring technical feasibility, compliance, and successful stakeholder delivery. **Expectations** - Lead multiple concurrent infrastructure initiatives (Cyber Security, Cloud, Lifecycle Management, On‑premise to Azure migrations). - Manage scope, schedule, budget, resources, risks, and quality metrics. - Ensure alignment with governance, ITIL, security standards and provide regular stakeholder and PMO reporting. - Champion continuous improvement of delivery practices. **Key Responsibilities** - Define project roadmaps, milestones, risks, dependencies, and documentation. - Coordinate cross‑functional teams (architecture, cloud, security, operations, vendors). - Oversee migration of on‑premise solutions to Azure services, containers, M365, and modern cloud environments. - Manage vendor relationships and tools, including Microfocus Lifecycle Management, Microsoft partners, and integrators. - Monitor progress, resolve issues, and maintain service continuity during transitions. - Track KPIs, SLAs, and quality metrics; deliver performance reports. - Contribute to process optimization and best‑practice implementation. **Required Skills** - Strong project management methodology knowledge: Agile, Hybrid, Waterfall. - Proficient in Microsoft ecosystem (Windows Server, SQL, AD, M365). - Deep Azure Cloud expertise (IaaS, PaaS, networking, governance, containers). - Experience with Lifecycle Management and Microfocus LCM. - Familiarity with ITIL incident, change, problem processes. - Excellent stakeholder communication, leadership, and influencing capabilities. - Analytical mindset, high attention to detail, ability to handle multiple priorities. - Proactive, solution‑oriented, self‑directed work style. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Technology, or related field. - Professional project management certification preferred (PMP, Prince2, PRINCE2 Agile, or equivalent). - Azure certifications (AZ-400, AZ-303, AZ-304) and Microsoft technology certifications desirable. - Microfocus LCM certification or equivalent experience is a strong advantage.
Brussels, Belgium
Hybrid
26-11-2025
Company background Company brand
Company Name
Consort Group
Job Title
Ingénieur Télécom – Centre d’Appels Virtuel H/F
Job Description
**Job Title** Telecommunication Engineer – Virtual Call Center (Avaya) **Role Summary** Design, implement, and maintain Avaya‑based virtual call center platforms, ensuring optimal performance, reliability, and continuous improvement across build and run phases. **Expectations** - Minimum 6 years of experience in Telecom, IP‑Telephony, or call‑center environments. - Proven technical expertise with Avaya ecosystems and the ability to deliver on complex, integrated solutions. **Key Responsibilities** - *Build:* Drive technical evolution of Avaya platforms, integrate new call‑center features, plan and execute migrations, version upgrades, and production releases. Produce comprehensive technical, architectural, and operational documentation. Champion best practices and continuous platform enhancement. - *Run:* Maintain operational readiness of the virtual call center, troubleshoot Ice, resolve Level 2/3 Avaya incidents, monitor QoS metrics, analyze performance, and implement optimizations. Deliver regular technical reporting and keep run‑books current. **Required Skills** - Deep knowledge of Avaya products: Communication Manager, System Manager, Session Manager, Control Manager, AES, AEP. - Experience with AT&T Session Border Controllers (SBC) and IP‑Telephony architectures. - Strong diagnostic skills: log analysis, SIP flow troubleshooting, incident handling. - Network architecture understanding pertinent to voice over IP. - Effective written and verbal communication; collaborative teamwork; autonomy, rigor, analytical mindset; service‑oriented focus on operational stability. **Required Education & Certifications** - Bachelor’s degree (or equivalent) in Telecommunications, Computer Science, or related engineering discipline. - Relevant Avaya or IP‑Telephony certifications preferred (e.g., Avaya Certified Professional).
St.-denis, France
On site
Mid level
28-11-2025
Company background Company brand
Company Name
Consort Group
Job Title
Agent de Support N1 H/F
Job Description
**Job Title:** Level 1 IT Support Agent (Male/ Female) **Role Summary:** Provide frontline technical support for users within an IT ecosystem. Diagnose and resolve first‑line incidents, manage user requests, and maintain knowledge base documentation while adhering to ITIL processes and service quality standards. **Expectations:** - 1–3 years of experience in a demanding IT support environment. - Strong focus on customer service, prioritisation, and clear communication. - Ability to work independently and collaboratively across teams. **Key Responsibilities:** 1. Receive and triage user requests via phone, chat, web or ticketing system. 2. Conduct initial diagnostics for software, hardware, OS, and application issues. 3. Resolve incidents at first level or escalation to N2/N3 teams as required. 4. Create and manage user accounts (AD), configure access and onboarding procedures. 5. Document solutions and update the knowledge base to improve support processes. 6. Follow ITIL protocols to ensure swift and effective incident handling. 7. Monitor and refine IT workflows in collaboration with internal teams. **Required Skills:** - Proficiency with Windows 10/11 and Microsoft Office 365. - Basic Active Directory administration (account lock/unlock, access management, onboarding). - Experience with a ticketing system (ServiceNow or equivalent). - Remote‑access troubleshooting tools competency. - Ability to diagnose and resolve both software and hardware problems. - Understanding of ITIL best practices. - Excellent written and verbal communication. - Strong multitasking, prioritisation, and proactive attitude. **Required Education & Certifications:** - Bachelor’s degree or equivalent in Computer Science, Information Technology, or related field. - Relevant certifications (e.g., HCIOP, Microsoft Certified: Modern Desktop Administrator Associate) are advantageous but not mandatory.
Brussels, Belgium
On site
Fresher
01-12-2025
Company background Company brand
Company Name
Consort Group
Job Title
Développeur C# / Python
Job Description
**Job title**: C# / Python Developer **Role Summary** Develop, maintain, and optimize enterprise-grade applications in .NET and Python. Lead design, implementation, and support of APIs, tools, and CI/CD pipelines, ensuring high performance, security, and compliance with IT standards. **Expectations** - Deliver clean, maintainable code in C# (.NET Core/Framework) and Python (Flask). - Own the complete lifecycle of applications: design, development, testing, deployment, and post‑release support. - Collaborate effectively in an Agile Scrum environment, providing proactive solutions and continuous improvement. **Key Responsibilities** - Build new features and refactor existing C# and Python codebases. - Design, implement, and maintain RESTful APIs and tactical tools for Market Risk. - Integrate CI/CD pipelines, containerization (Docker), and automated testing into Azure DevOps. - Perform corrective and evolutionary maintenance on production applications. - Investigate, diagnose, and resolve technical incidents; optimize performance and security. - Participate in on‑call support and ensure high service availability in a DevOps context. **Required Skills** - 4+ years of professional software development in DevOps environments. - Proficiency in C# (including .NET Core, .NET Framework, Avalon) and Python (Flask). - Experience with SQL Server, Entity Framework, and relational database design. - Strong grasp of Azure cloud services and DevOps practices. - Familiarity with Git, Docker, CI/CD, automated testing, and Agile methodologies. - Excellent problem‑solving, communication, and teamwork abilities. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent professional experience). - Certifications such as Microsoft Certified: Azure Developer Associate or relevant .NET/Python credentials are a plus.
Paris, France
On site
Junior
02-12-2025