- Company Name
- Related Companies
- Job Title
- Director of Technology (Hudson Yards Experiences)
- Job Description
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**Job title:** Director of Technology
**Role Summary:**
Lead the technology vision, strategy, and operations for a high‑volume, guest‑centric organization. Serve as a strategic partner to senior leadership, driving technology investments that support business growth, operational excellence, and data‑driven decision making. Oversee day‑to‑day IT operations, enterprise applications, and data frameworks while managing budget, vendor relations, and a multidisciplinary team.
**Expectations:**
- Align technology strategy with organizational priorities and guest experience goals.
- Deliver measurable business value through technology initiatives, cost efficiencies, and innovation.
- Maintain operational reliability and high system uptime.
- Mentor and grow a lean, high‑performance technology and data team.
**Key Responsibilities:**
*Business Partnership & Strategy*
- Advise senior leaders on technology strategy and investment alignment.
- Build relationships with cross‑functional leaders, vendors, and partners.
- Translate business goals into technology roadmaps.
*Technology Operations*
- Lead IT initiatives, ensuring adherence to standards and best practices.
- Champion modern tools to improve efficiency and reduce costs.
- Design and implement integrated data and technology frameworks.
- Maintain enterprise applications, infrastructure, and system uptime.
- Manage budgets, procurement, and vendor relationships.
*Operational Excellence & Process Improvement*
- Identify inefficiencies and implement scalable best practices.
- Enforce data quality measures.
- Oversee technology‑enabled improvements in customer engagement, retail operations, and vendor management.
*Team & Organizational Leadership*
- Lead, mentor, and inspire a multidisciplinary technology and data team.
- Foster a culture of innovation, accountability, and continuous improvement.
**Required Skills:**
- Strategic business partnership mindset with broad technology fluency.
- Deep expertise in data analysis, process improvement, and market research.
- Experience in organizational change management and solution adoption.
- Strong collaboration, negotiation, and influence skills.
- Ability to communicate complex technical concepts to non‑technical stakeholders.
- High emotional intelligence and empathy for diverse teams.
**Required Education & Certifications:**
- Bachelor’s degree in Information Technology, Business, or related field (Master’s preferred).
- 10+ years of progressive leadership experience in technology strategy, application management, data analytics, and business operations, preferably in high‑volume, guest‑facing sectors such as hospitality, entertainment, or retail.
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