TGS International Group

About the Company

WORLD LEADING DATA CENTRE SPECIALISTS
(ENGINEERING, MAINTENANCE, OPERATIONS, COMMISSIONING, CONSTRUCTION, AND DESIGN)

We are Technical Global Solutions

An Engineering and Technology recruitment specialist, with over 20 years' experience in successfully matching professionals with hiring employers into Data Centre Engineering & Mission Critical Construction opportunities, all over the world. We specialise in these sectors alone, ensuring we bring expert knowledge to your assignments.

Listed Jobs

Company Name

TGS International Group

Job Title

Information Technology Support Engineer

Job Description

**Job Title:** Information Technology Support Engineer **Role Summary:** Provide frontline technical support in a corporate banking environment, troubleshooting end‑user issues across hardware, software, applications, networks, and mobile devices. Manage user accounts, email systems, and security permissions while maintaining documentation and asset inventory. **Expactations:** - 6‑month contract, 7‑hour day (07:00–15:00 or 11:00–19:00). - Bilingual in French & English (spoken & written). - Independent work in a fast‑paced, professional setting. - Timely incident resolution and accurate record keeping. **Key Responsibilities:** - First‑line troubleshooting for hardware, software, applications, network, and mobile devices. - Diagnose and resolve desktop, laptop, and mobile device issues. - Install, configure, and maintain operating systems and business applications. - Support corporate mobile devices (configuration, troubleshooting, maintenance). - Set up and manage user accounts, email systems, and security permissions. - Troubleshoot network connectivity and access issues. - Collaborate with cross‑functional IT teams on upgrades and system improvements. - Accurately document incidents, resolutions, and maintain hardware/software asset inventory. **Required Skills:** - Proven experience in IT Support, Desktop Support, or End‑User Computing. - Strong troubleshooting skills in Windows environments, business applications, and network connectivity. - Experience supporting enterprise‑level environments. - Excellent documentation and communication abilities. - Ability to work independently in a fast‑paced, professional setting. - Fluency in French and English (both written and spoken). **Required Education & Certifications:** - Minimum of a bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent professional experience. - Relevant certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified: Modern Desktop Administrator (preferred).

Paris, France

On site

13-02-2026