NRB

www.nrb.be

13 Jobs

1,246 Employees

About the Company

In 2023, The NRB Group realised total revenues of €577.5 million, employing over 3,670 collaborators. This positions the Group amongst the top 3 of the ICT sector in Belgium.

NRB offers a complete range of ICT services in four areas: consultancy, software, infrastructure & cloud services and managed staffing. NRB disposes of state of the art datacenters at two geo-resilient sites in Belgium.
Whereas NRB focuses on specific sectors such as the public and social sector, the sector of energy & utilities, the financial services sector and the business & industrial sector.

Listed Jobs

Company Name: NRB
Job Title: Junior Mainframe Security Engineer
Job Description: **Job title:** Junior Mainframe Security Engineer **Role Summary:** Entry‑level security engineer responsible for the administration, configuration, monitoring, and protection of mainframe systems. Supports high‑availability operations for banking and insurance clients, ensuring compliance with ITIL processes and regulatory standards. **Expectations:** - Gain proficiency in mainframe security fundamentals within 6–12 months. - Deliver timely incident resolution and maintain service levels. - Demonstrate continuous learning and readiness to pursue certifications. **Key Responsibilities:** - Install, configure, upgrade, and test security controls on mainframe systems and subsystems. - Monitor system performance, detect anomalies, and respond to alerts to maintain continuity. - Manage user access rights and enforce least‑privilege principles. - Automate security administration tasks; implement monitoring tools and scripts. - Provide end‑user support for operational incidents and troubleshoot technical issues. - Produce and keep up‑to‑date security documentation, procedures, and plans. - Contribute to ITIL processes: Incident, Problem, Availability, Change, and Configuration Management. - Participate in internal and external audits, providing required evidence and corrective actions. **Required Skills:** - Strong operational knowledge of mainframe operating systems (e.g., z/OS) and security architecture. - Experience with security tools (e.g., IBM Security, access control, audit logs). - Basic scripting (shell, PowerShell, or equivalent) for automation. - Analytical problem‑solving and troubleshooting in complex environments. - Ability to communicate clearly in French and English; Dutch is a plus. - Collaborative mindset and willingness to share knowledge with team members. **Required Education & Certifications:** - Bachelor’s or Master’s degree in IT, Computer Science, or related field. - Prior IT experience (broader) is an asset but not mandatory. - Willingness to obtain relevant certifications (e.g., IBM System z Security, ITIL Foundation, or equivalent).

Company Name: NRB
Job Title: Senior Service Delivery Specialist (EU Institution) - (Hybrid) - Strasbourg, France
Job Description: Job Title: Senior Service Delivery Specialist Role Summary: Lead daily service delivery and incident management for a large EU IT system, ensuring SLAs are met, quality is maintained, and continuous improvement is achieved through performance monitoring and cross‑functional coordination. Expectations: - Deliver services on time and within contractual SLAs. - Maintain high service quality while minimizing risk. - Communicate effectively with stakeholders, including senior management, suppliers, and internal teams. - Drive problem resolution and knowledge management, ensuring timely reporting and contractual fulfilment. Key Responsibilities: 1. Coordinate day‑to‑day delivery of live services, aligning with agreed SLAs and contractual obligations. 2. Manage incident lifecycle, coordinating internal and external resources to investigate and resolve issues swiftly. 3. Build and maintain relationships with operational peers to ensure consistent service delivery across all service lines. 4. Generate detailed incident and performance reports, and present actionable insights for service improvement. 5. Oversee transition of new projects/services into business‑as‑usual, supporting change, release, and problem management activities. 6. Maintain and update Known Error records and the Knowledge Base. 7. Collaborate with contract and supplier managers to resolve roadblocks and ensure contractual compliance. 8. Conduct post‑resolution reviews for critical problems and track follow‑up actions. 9. Monitor Problem Management KPIs, report progress, and address escalated issues. Required Skills: - ITIL (or equivalent) Change/Incident/Problem Management or Project Management experience (≥2 years). - Strong communication, influencing, and relationship‑management skills across all organization levels. - Excellent planning, time‑management, and multitasking abilities. - Problem‑solving mindset with a proactive, self‑driven approach. - Advanced proficiency in Microsoft Office (Project, Excel, Visio). - Ability to work autonomously and collaboratively in a dynamic environment. Required Education & Certifications: - Minimum Master’s degree or equivalent post‑secondary qualification. - ITIL V3 Foundation certification.

Company Name: NRB
Job Title: Onboarding Manager (with ServiceNow) at a Major EU Institution in Brussels - Hybrid Mode
Job Description: Job Title: Onboarding Manager (ServiceNow) Role Summary: Lead the adoption and integration of ServiceNow Strategic Portfolio Management (SPM) across legislation, policy, and HR initiatives. Drive end‑to‑end onboarding, ensure alignment with EU methodology, and maximize stakeholder engagement and system utilization. Expectations: - Operate within a hybrid schedule, with in‑office presence 2‑3 times per week. - Deliver measurable adoption targets and maintain high data quality in SPM and linked modules. - Foster continuous improvement of processes and training materials. Key Responsibilities: - Plan, organize, and support SPM deployment at programme and project levels. - Resolve stakeholder issues, provide efficient support and service desk guidance. - Draft, maintain, and update adoption, usage, and policy documentation. - Align operational needs with dashboards and reports (both out‑of‑the‑box and custom). - Lead weekly “scrum of scrums” across cross‑project teams to ensure consistent use of SPM. - Liaise with EU methodology experts to synchronize practices with EC frameworks. - Conduct training, demos, and onboarding workshops for ServiceNow users and stakeholders. - Monitor compliance and data integrity across SPM, EAP, and related ServiceNow modules. Required Skills: - ServiceNow Technical Expertise: SPM, EAP, HRSD, Flow Designer, Now Experience UI. - Story & Flow configuration: forms, tables, flows, dashboards. - Data analysis from reports and Performance Analytics. - Agile at Scale / SAFe (preferably 6.0) knowledge – PI Planning, Epic/Feature/Story execution. - Strong stakeholder communication, change management, and end‑user training. - Project management of onboarding/end‑to‑end employee journeys. - Ability to interpret and translate business requirements into ServiceNow configurations. Required Education & Certifications: - Master’s degree (MSc) in a relevant discipline. - Certified Implementation Specialist – Strategic Portfolio Management (ServiceNow).

Brussels, Belgium

On site

27-11-2025

Company Name: NRB
Job Title: Head of Solution Sales
Job Description: Job Title: Head of Solution Sales Role Summary: Lead and coach a 6‑person Solution Sales team to exceed commercial targets, primarily through acquisition of large enterprise customers (>500 employees). Own a strategic sales plan, actively prospect, and model high‑performance sales behaviors. Expectations: Deliver revenue growth by expanding into AI, data, cybersecurity, and multi‑cloud platforms; maintain a data‑driven KPI focus; demonstrate industry knowledge of Belgian IT market; engage in network‑based prospecting; inspire and develop the sales team’s skills and performance. Key Responsibilities: - Define, execute, and adjust the team’s sales strategy to hit targets. - Coach and mentor sales personnel, set clear goals, conduct performance reviews, and foster a high‑performance culture. - Prospect and secure new large‑account business in key verticals (AI, data analytics, cybersecurity, SAP, Salesforce, Microsoft, multi‑cloud). - Leverage personal network to create opportunities and support the team in closing deals. - Monitor market trends, competitor activity, and technology developments to refine sales tactics. - Coordinate with marketing, product, and delivery teams to align solutions with client needs. - Report on sales metrics, pipeline health, and forecast accuracy to senior leadership. Required Skills: - Proven experience in IT solution sales, preferably in a B2B enterprise context. - Demonstrated leadership in coaching, motivating, and scaling a sales team. - Strong data‑driven mindset: comfortable tracking KPIs and making decisions based on analytics. - Hands‑on prospecting capability; ability to activate personal networks for opportunity generation. - Deep understanding of Belgian IT market dynamics and enterprise buying processes. - Excellent communication, negotiation, and listening skills. - Organized, disciplined, and able to prioritize multiple initiatives. Required Education & Certifications: - Bachelor’s degree in Business, Marketing, Information Technology, or a related field (or equivalent professional experience). - Any relevant sales or technical certifications (e.g., Salesforce, Microsoft, or vendor‑specific) are a plus.

Liège, Belgium

On site

03-12-2025

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