Comptoir des Voyages

About the Company

Comptoir des Voyages propose, depuis 40 ans, des voyages sur mesure dans une gamme de prix accessibles à tous les voyageurs qui veulent vivre leur voyage de façon simple et au plus proche des locaux. Nous proposons une vraie immersion dans la culture locale notamment au travers d’expériences authentiques et d’une sélection d’hébergements chez l’habitant et de petites adresses de charme. C’est cet objectif qu'ont à cœur nos conseillers voyages, tous spécialistes de leurs destinations mais avant tout passionnés ! Aujourd’hui plus de 150 salariés aux parcours divers, conseillers voyages mais aussi fonctions transverses, apportent leur expertise à Comptoir des Voyages dans le respect d’un tourisme responsable. Vous souhaitez nous rejoindre? https://www.comptoir.fr/a-propos/rejoignez-nous

Listed Jobs

Company Name

Comptoir des Voyages

Job Title

Responsable d'Agence (F/H)

Job Description

**Job title** Agency Manager (F/M) **Role Summary** Lead and manage the daily operations of a travel agency, driving sales, team performance, and customer experience. Oversee a team of six destination specialists, ensuring high-quality service and achieving commercial targets while maintaining brand standards. **Expectations** - Proven experience in travel consulting, sales, and team management. - Strong commercial acumen with the ability to inspire and lead a sales team. - Excellent communication skills and a natural ability to represent the brand regionally. - Proactive, detail‑oriented, and willing to propose and implement improvements. **Key Responsibilities** - Supervise daily store operations and manage a team of six travel consultants. - Analyze team sales data, track performance metrics, and share best practices. - Identify growth levers and elevate team competency. - Oversee local commercial development and ensure smooth agency operations. - Sell tailor‑made travel packages, acting as the subject‑matter expert for one or more regions. - Guide customers through end‑to‑end journeys: initial consultation, itinerary design, execution, and post‑trip follow‑up. - Engage clients in‑store, over the phone, via website, and through virtual meetings. **Required Skills** - Sales and negotiation in the travel industry. - Team leadership, coaching, and performance management. - Data analysis and KPI monitoring. - Destination knowledge (North America, Asia, Southern Europe, Latin America). - Excellent written and verbal communication in French; proficiency in English is a plus. - Proficiency with CRM and travel‑planning tools. **Required Education & Certifications** - Bachelor’s degree or equivalent in Hospitality, Tourism, Business, or related field. - Certified Travel Associate (CTA) or similar travel industry certification preferred.

Toulouse, France

Hybrid

01-10-2025