OLG

About the Company

OLG is committed to delivering gaming entertainment that maximizes economic benefits for the people of Ontario in an efficient and socially responsible manner. We deliver on this commitment through the strength of our prime asset – our people. ___________________________________________________________ OLG s’engage à fournir des activités de jeu qui maximisent les retombées économiques pour la population de l’Ontario d’une manière efficace et socialement responsable. Nous respectons cet engagement grâce à notre plus grand atout - nos employés.

Listed Jobs

Company Name

OLG

Job Title

Customer Insights (CI) Analyst Student

Job Description

**Job Title:** Customer Insights (CI) Analyst Student **Role Summary:** Support data-driven decision-making by analyzing customer feedback and synthesizing actionable insights to enhance business strategies. **Expectations:** - 4-month (May–August 2026) full-time student internship in customer research, reporting to senior leadership. **Key Responsibilities:** - Design, evaluate, and quality-assure customer surveys to ensure clarity and data accuracy. - Analyze multi-study datasets to identify trends, preferences, and insights. - Synthesize findings into concise, business-focused reports and executive summaries. - Collaborate with cross-functional teams to align insights with organizational goals. - Develop analysis briefs with practical recommendations for stakeholders. - Gather post-project feedback and propose process improvements for customer experience. - Conduct preliminary data analysis and refine insights with research managers. **Required Skills:** - Strong attention to detail and QA practices. - Proficiency in MS Excel and PowerPoint for data analysis and reporting. - Clear written/verbal communication; ability to translate complex data into compelling narratives. - Critical thinking and commercial awareness to link insights to business outcomes. - Adaptability, collaborative teamwork, and independent work ethic. **Required Education & Certifications:** - Currently enrolled in a post-secondary program in Market Research, Business Analytics, Statistics, or related field.

Toronto, Canada

On site

26-01-2026