PatientPoint®

www.patientpoint.com

2 Jobs

935 Employees

About the Company

PatientPoint® is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation’s largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for millions of patient visits each year. Learn more at patientpoint.com.

Listed Jobs

Company Name: PatientPoint®
Job Title: Data Product Manager
Job Description: Job Title: Data Product Manager Role Summary Lead the end‑to‑end lifecycle of data products—data platforms, dashboards, pipelines, and analytics solutions—aligning them with business objectives and ensuring delivery of reliable, high‑value data assets across the organization. Serve as the primary liaison between business owners, data engineers, analysts, and leadership to prioritize, build, and scale data initiatives that enable data‑driven decision making. Expectations * Own product strategy, roadmap, and backlog for one or more data solutions. * Translate strategic business needs into functional requirements, user stories, and project artifacts. * Prioritize data requests, balance stakeholder input, and negotiate trade‑offs. * Champion data quality, security, governance, and scalability practices. * Communicate progress, metrics, and insights to stakeholders and leadership. Key Responsibilities * Define product vision and success metrics (reliability, latency, adoption). * Manage intake, prioritization, refinement, and release of data features. * Collaborate closely with data engineers, analysts, scientists, and product teams to scope and deliver solutions within Agile cadences. * Conduct acceptance testing, approve releases, and publish release notes. * Drive adoption of new data products through training, documentation, and stakeholder engagement. * Maintain and improve process diagrams, SOPs, and data documentation. * Identify and advocate for opportunities to generate business value via data insights and automation. Required Skills * 3–6 years of technical product management or related data analytics experience. * Deep understanding of data platforms: ETL/ELT, Snowflake, dbt, and modern data stacks. * Proficiency with data visualization tools (Looker) and ability to deliver actionable insights. * Strong SQL skills. * Experience with Agile/Scrum frameworks, JIRA, Confluence, and documentation tools (Lucidchart, Visio). * Excellent communication and stakeholder management abilities. * Familiarity with data governance, MDM, data quality frameworks, and data cataloging tools (Collibra, Atlan, Informatica). * Knowledge of cloud platforms (AWS, Azure, GCP) and regulated domains such as healthcare or finance (desirable). Required Education & Certifications * Bachelor’s degree in Business, Computer Science, Information Systems, or related field. * Proven experience leading data and analytics projects, with a portfolio of successful data product deliveries.

Cincinnati, United states

Hybrid

Junior

27-01-2026

Company Name: PatientPoint®
Job Title: Salesforce Business Analyst
Job Description: Job Title: Salesforce Business Analyst Role Summary: Lead business analysis and administration for Salesforce, focusing on Field Service Lightning (FSL) and Service Operations. Act as the primary liaison among business stakeholders, support teams, and technical resources to design scalable, user‑friendly Salesforce solutions that enhance technician workflows and customer support processes. Expectations: - Translate business needs into clear user stories, functional requirements, and acceptance criteria. - Balance strategic discovery with hands‑on operational support. - Promote continuous improvement of Salesforce service capabilities and drive adoption. Key Responsibilities: - Partner with stakeholders to elicit, analyze, and document requirements for Salesforce enhancements. - Lead discovery sessions on FSL, technician operations, customer support, and service workflows. - Develop and maintain user stories, process flows, personas, and story maps. - Identify and implement efficiencies in case management, work orders, scheduling, and asset lifecycle processes. - Administer and enhance Salesforce FSL features: work orders, service appointments, scheduling, technician assignment, workforce coordination, and mobile experience. - Support and update technician-facing portals in Salesforce Experience Cloud. - Collaborate with operations teams to improve visibility, reporting, and service KPIs. - Serve as first‑line helpdesk support: triage issues, troubleshoot errors, resolve user questions, and escalatete complex cases. - Produce system documentation, release notes, and internal support guides. - Lead and coordinate User Acceptance Testing (UAT): create test cases, validate with users, track defects, and record feedback. - Drive change management, training, and adoption efforts for new Salesforce features. Required Skills: - Salesforce administration and configuration best practices. - Business Analysis using user stories, functional requirements, and acceptance criteria. - Hands‑on experience with Salesforce Service Cloud and Field Service Lightning. - Knowledge of Flow, Process Builder, Salesforce Mobile Publisher, FSL Mobile App, and mobile workforce solutions. - Ability to extract and manage data (Data Loader), create dashboards, and perform reporting. - Agile/Scrum methodology familiarity. - Strong analytical, problem‑solving, and documentation abilities. - Excellent communication and collaboration with technical and non‑technical stakeholders. Required Education & Certifications: - Bachelor’s degree or equivalent professional experience in business, technology, or related field. - 3+ years as a Salesforce Business Analyst or hybrid Business Analyst/Salesforce Administrator. - Salesforce certifications: Administrator (ADM‑201), Business Analyst, or Field Service Lightning Consultant (preferred).

Company Name: PatientPoint®
Job Title: Application Security Analyst Intern
Job Description: **Job Title**: Application Security Analyst Intern **Role Summary**: Assist the application security team in executing static and dynamic application testing, secure code reviews, threat modeling, and vulnerability research. Contribute to integrating security tools into CI/CD pipelines, automate security workflows, and develop internal security documentation under senior mentorship. **Expectations**: - Gain hands‑on experience with OWASP standards, SAST/DAST tools, and secure SDLC practices. - Collaborate with engineering teams to promote secure coding and remediate identified risks. - Communicate findings clearly and maintain accurate risk documentation. **Key Responsibilities**: - Perform static (SAST) and dynamic (DAST) application security testing and triage findings from automated scanners. - Participate in manual testing for SQL injection, XSS, broken authentication, and other common web vulnerabilities. - Review code changes for security issues using tools such as SonarQube, Checkmarx, Fortify, or GitHub Advanced Security. - Document threat models, potential attack paths, and emerging vulnerabilities (CVE research). - Support integration of security tools into CI/CD pipelines and write scripts for automating log parsing and results consolidation. - Maintain internal documentation for secure coding guidelines and assist in developer training materials. - Track security trends and update team on relevant advisories and best practices. **Required Skills**: - Basic knowledge of application security concepts (OWASP Top 10, common web vulnerabilities). - Familiarity with at least one programming/scripting language (Python, JavaScript, Java). - Understanding of web technologies (HTTP/S, REST APIs, JSON, authentication mechanisms). - Ability to analyze security findings and communicate risks clearly. - Strong problem‑solving skills, attention to detail, and willingness to learn secure coding practices and tools. **Required Education & Certifications**: - Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Cybersecurity, Information Technology, Data Science, or a related field. ---