Education Authority (Northern Ireland)

About the Company

The Education Authority (EA) was created on 01 April 2015 as a new organisation responsible to the Department of Education (DE) for the delivery of education services to schools and youth centres across Northern Ireland.

The work we do impacts the lives of tens of thousands of children, young people and their families every day.  The services we provide are essential in supporting, encouraging and facilitating learning within our communities to develop generations of young people who are equipped to succeed in life and work in the modern world.

As a public sector organisation, we must continue to deliver these vital services in a challenging environment of increasing financial pressure and under intense public scrutiny.

EA is at the beginning of an exciting journey of organisational transformation and modernisation.  Emerging from the five Education and Library Boards (ELBs) our aim is to build a new organisation which is focused on meeting the needs of all our young people equally, removing barriers to learning and ensuring equality of access to excellent education services so that every child can develop to his or her full potential.

Listed Jobs

Company Name

Education Authority (Northern Ireland)

Job Title

Education Welfare Officer - Intercultural Education Service - 2 posts

Job Description

Job title: Education Welfare Officer – Intercultural Education Service Role Summary: Provide frontline welfare support to children, young people and families within the education sector, ensuring safe, inclusive and equitable learning environments. Act as a liaison between schools, families, statutory agencies and community organisations to deliver coordinated interventions that promote child protection and educational attainment. Expectations: - Deliver services in full compliance with childcare, child protection and education legislation. - Build and maintain constructive relationships with families, teachers and external partners. - Maintain accurate, timely documentation and contribute to service improvement initiatives. - Demonstrate a customer‑focused, responsive approach and a commitment to equality and excellence. Key Responsibilities: - Conduct family and home assessments to identify welfare and safeguarding needs. - Make timely child‑protection referrals and support families through statutory processes. - Liaise with schools, teachers and external agencies to implement tailored support plans. - Attend local authority meetings, multi‑agency forums and community outreach events. - Manage a busy caseload, prioritising tasks to meet deadlines and achieve outcomes. - Maintain detailed case records in the statutory information system. - Travel regularly within the designated area, using a personal vehicle or approved alternative transport. Required Skills: - Professional social work knowledge, including childcare, child protection and education legislation. - Strong communication, interpersonal and relationship‑building abilities. - Competence in family dynamics assessment and problem‑solving using initiative and sound judgement. - Customer‑focused and responsive approach to service delivery. - Excellent organisational and time‑management skills, capable of handling a busy workload. - Ability to engage young people and families effectively in the welfare process. Required Education & Certifications: - Bachelor’s degree in Social Work or an equivalent qualification recognised by the Northern Ireland Social Care Council (NISCC). - Current registration with or application for registration to the NISCC. - Valid driver’s licence and access to an appropriate vehicle (or documented alternative transport) for mobility requirements. - Completion of a safeguarding background check in accordance with the Safeguarding Vulnerable Groups (Northern Ireland) Order 2007.

Antrim, United kingdom

On site

03-02-2026