- Company Name
- Freight Island
- Job Title
- General Manager
- Job Description
-
Job Title: General Manager
Role Summary: Senior executive responsible for full ownership of a high‑profile food & beverage venue’s commercial performance, strategy, operations, and people. Oversees P&L, drives revenue growth, maintains guest experience excellence, and leads a senior management team.
Expectations: Deliver on revenue, margin, and cost targets; launch and grow the new venue; build an autonomous, high‑performing leadership team; embed a culture of accountability and commercial focus; achieve market leadership within the first 12 months.
Key Responsibilities:
- Full P&L ownership: manage revenue, margins, labour, stock, and operating costs.
- Set, own, and deliver revenue, margin and cost targets; lead budgeting, forecasting, and financial planning.
- Identify and launch new revenue opportunities (events, programming, partnerships).
- Own and execute site strategy aligned to corporate vision and local market dynamics.
- Provide decisive operational, commercial, and people decisions as final authority on site.
- Ensure consistent, high‑quality guest experience across all departments.
- Maintain compliance with licensing, food safety, health & safety, and legal regulations.
- Build, lead, and retain a senior management team; set clear expectations and hold leaders accountable.
- Plan workforce, optimise rosters, and manage labour strategy within budgetary constraints.
- Foster a positive, inclusive, high‑energy workplace culture; develop internal talent and address performance issues.
Required Skills:
- Minimum 5 years senior venue management experience in hospitality, F&B or event‑led settings.
- At least 3 years bar operations experience.
- Proven full‑budget P&L accountability.
- Strong commercial acumen and confident senior decision‑making.
- Natural leadership with presence, credibility, and influence at all levels.
- Personal Licence holder with licensing knowledge.
- Autonomous, self‑motivated, able to operate as the sole senior leader on site.
Required Education & Certifications:
- Bachelor’s degree in Hospitality Management, Business Administration, or related field (or equivalent experience).
- Personal Licence (UK) and knowledge of licensing regulations.
Newcastle upon tyne, United kingdom
On site
Mid level
05-02-2026