Salesfinity

About the Company

Have more customer conversions and boost your pipeline: 10x your output with the same input using the Salesfinity AI Parallel Dialer.

Make up to 5 phone calls simultaneously, automatically filtering out bad numbers and detecting human voice using AI; connecting you with the first person to pick up.

Salesfinity AI Parallel Dialer integrates with your favorite CRMs (Salesforce, Hubspot) and sales engagement tools (Outreach.io, Salesloft.com, Apollo.io).

Learn more at https://salesfinity.ai

#saas #salesengagement #paralleldialer

Listed Jobs

Company Name

Salesfinity

Job Title

Customer Success Manager

Job Description

**Job Title**: Customer Success Manager **Role Summary**: Drive rapid adoption, measurable ROI, and expansion for B2B SaaS outbound sales clients by partnering with sales leaders and RevOps teams. **Expactations**: • Onboard and enable new customers to meet usage & performance benchmarks within the first month. • Maintain high retention and renewal rates through proactive risk mitigation. • Identify upsell opportunities and contribute to net revenue retention (NRR). • Serve as the primary advocate for customer feedback in product development. **Key Responsibilities**: • Lead onboarding sessions, CRM integrations, and training on dialing workflows, analytics, and AI features. • Monitor activity metrics (dials, connect rate, meetings booked) and deliver data‑driven insights and best practices. • Conduct regular business reviews, optimize performance, and recommend process improvements. • Act as the main contact for strategy, renewals, and success planning; build trust with sales leaders and RevOps teams. • Partner with Account Executives to surface upsell opportunities and drive account growth. • Capture and communicate product feedback, beta program participation, and roadmap updates. **Required Skills**: • 1‑2+ years in Customer Success or Account Management within B2B SaaS. • Deep understanding of outbound sales, SDR/AE workflows, and sales enablement tools. • Strong executive‑level communication and stakeholder management. • Data‑driven mindset with experience using dashboards and metrics. • Proficiency in HubSpot, Salesforce, and modern GTM tools. • Proactive, self‑motivated, and comfortable in fast‑paced, founder‑led environments. **Required Education & Certifications**: • Bachelor’s degree in Business, Marketing, or related field (preferred). • HubSpot or Salesforce certification (desirable).

United states

Remote

08-02-2026