WALLACE HIND SELECTION LIMITED

About the Company

Wallace Hind is a retained recruitment consultancy providing leading services to major organisations and SMEs internationally.

Our recruitment services cover a full range of job disciplines and market sectors, sourcing key talent for a diverse range of clients, from owner-managed businesses to some of the UK’s most recognised FTSE 100 Brands.

Every project we undertake is exclusive to each of our clients and incorporates a range of recruitment techniques, such as comprehensive advertising campaigns, headhunting, talent mapping and utilising our extensive networks and in-depth industry knowledge to identify the best talent required across a variety of disciplines.

Our mission is to be recognised and respected as a valued recruitment partner, with relationships found on trust, honesty and mutual respect.

Building relationships is at the heart of everything we do and we are dedicated to providing our clients with tailored solutions that are designed to fit their specific requirements. We take the time to gain an in-depth understanding of your company’s culture and commercial needs, so that we can provide you with the best consultation and routes to market.

We know that every client is unique, so whether you’re currently recruiting, have a difficult role to fill or would like an informal chat, we would be delighted to help!

• Established 1992, we have a proven track record of success and growth
• 76% of our business is repeat or recommended
• 85% of our business is retained
• Where we are retained, we fill 9 out of every 10 jobs

Wallace Hind are also the exclusive UK partner and representative of IESF, a global network of high calibre boutique recruitment firms.

Listed Jobs

Company Name

WALLACE HIND SELECTION LIMITED

Job Title

Applications Technician

Job Description

Job Title: Applications Technician Role Summary: Provide consultative technical support for software applications within a precision engineering environment, collaborating with sales and engineering teams to deliver end‑to‑end customer solutions. Expectations: Deliver high‑quality support, maintain system stability, respond to service tickets promptly, contribute to product improvement, and act as a liaison between technical and customer‑facing departments. Key Responsibilities: - Install, configure, and update applications for internal users and external clients. - Troubleshoot and resolve application and integration issues across multiple platforms. - Deliver training and documentation to end‑users. - Monitor application performance and participate in incident management. - Work with sales and engineering to capture requirements and provide feedback. - Ensure compliance with company quality and security standards. Required Skills: - Strong communication and customer‑service orientation. - Problem‑solving skills for diagnosing application and environment issues. - Proficiency with remote support tools, ticketing systems, and basic scripting (PowerShell/bash). - Familiarity with Windows, Linux, database and CRM platforms. - Ability to document procedures and solutions clearly. Required Education & Certifications: - Bachelor’s degree in Computer Science, IT, or related field OR equivalent professional experience. - Certifications preferred: CompTIA A+, ITIL Foundation, Microsoft Certified: Azure Fundamentals.

Hitchin, United kingdom

On site

15-02-2026