- Company Name
- Neueda
- Job Title
- Systems Administrator
- Job Description
-
Job title: Systems Administrator
Role Summary: Own end‑to‑end management of the company's IT infrastructure, ensuring secure, reliable operations for endpoint devices, cloud services, and collaboration platforms.
Expectations: Deliver proactive system upkeep, enforce security policies, provide rapid troubleshooting, and document procedures; enable business productivity through robust technology support.
Key Responsibilities:
- Procure, configure, and support laptops, mobile phones, tablets, and related peripherals.
- Install, configure, and maintain software, hardware, network, and application components.
- Administer internal tools (Jira, Confluence, Microsoft 365, SharePoint).
- Implement and manage Microsoft 365, Azure, Intune, Entra ID, and Defender environments.
- Configure and enforce Mobile Device Management (MDM) solutions and security controls.
- Ensure secure storage, backup, and disaster‑recovery processes.
- Diagnose and resolve hardware, software, and networking issues.
- Guide staff on technology usage and best practices.
- Maintain comprehensive IT documentation in Confluence.
Required Skills:
- 3–5+ years as a Systems Administrator or similar IT infrastructure role.
- Hands‑on experience with Microsoft 365, Azure, Intune, Entra ID, Defender, and MDM.
- Proficiency with backup, disaster‑recovery, and data protection strategies.
- Support for collaboration platforms (Jira, Confluence, SharePoint).
- Strong knowledge of cybersecurity frameworks and compliance standards.
- Excellent troubleshooting, communication, and documentation abilities.
Required Education & Certifications:
- Degree in Information Technology, Computer Science, or related field (or equivalent practical experience).
- Preferred certifications: Microsoft Certified: Endpoint Administrator Associate, Azure Administrator Associate (AZ‑104), Microsoft Security certifications, CompTIA Network+.