Lagardère Travel Retail

About the Company

We harness our pioneering culture to make travel more enjoyable with bespoke offers and experiences.
We invest our world-class global expertise and local knowledge to create value for all our stakeholders:
We build and implement value-creating partnerships and environments that perfectly address the operational and commercial expectations of landlords, and where brand partners can reveal their uniqueness.
We deliver to travelers the experience and level of service they need and deserve.
We offer a work environment where employees can fulfill their potential and be themselves.

We actively champion the more sustainable future of Travel Retail through our comprehensive CSR strategy, covering all aspects of where we, as a business, have an impact and can make a difference.

With the longest standing expertise of holistically serving the needs of travelers and partners across Travel Essentials, Duty Free & Fashion and Foodservice, we operate over 4,970 stores in airports, railway stations and other concessions in 51 countries. In 2024, we have generated €7.6 bn in sales (100%).

Listed Jobs

Company Name

Lagardère Travel Retail

Job Title

Chef de projets Excellence Opérationnelle H/F

Job Description

**Job Title:** Operational Excellence Project Manager **Role Summary:** Lead and manage cross‑functional improvement projects across a global travel retail portfolio. Drive the PMO, coordinate international teams, pilot innovation initiatives, and deliver documentation, training, and post‑implementation reviews to enhance store performance and operational efficiency. **Expectations:** - Deliver measurable performance gains and ROI for retail operations. - Proactively identify and expand project scope across multiple markets. - Foster a culture of continuous improvement and data‑driven decision making. - Act as a trusted liaison between corporate stakeholders and country teams. **Key Responsibilities:** - Establish project governance, schedule, and reporting structures; manage workstreams across Operations, IT, Finance, and other functions. - Plan, execute, and evaluate pilot programs using test‑and‑learn methodology; define KPIs, assess impact, and recommend go/no‑go decisions. - Produce deployment documentation: standard operating procedures, best‑practice guides, training materials, webinars, and executive summaries. - Support country teams in operational rollout, providing on‑site coaching and troubleshooting. - Promote initiatives through presentations, seminars, and external communication channels. - Lead the Global Innovation Community, facilitating knowledge sharing, workshops, and idea generation across regions. - Conduct market and technology surveillance, attending trade shows and maintaining competitive intelligence. - Champion an experimentation mindset, encouraging risk‑taking within a controlled framework. **Required Skills:** - Strong project management experience (PMO, milestone management, risk & change control). - Expertise in process documentation and quality improvement tools. - Cross‑functional stakeholder engagement and conflict resolution. - Proficiency in Excel, PowerPoint, and project management software (e.g., MS Project, Asana, JIRA). - Fluency in English (verbal and written); French is an asset. - Comfortable working on the ground and traveling internationally. - Curiosity, agility, and effective communication across all levels. **Required Education & Certifications:** - Master’s degree in Management, Engineering, Operations, or related field. - Minimum 5 years of retail or operations project experience. - Certifications such as PMP, Lean Six Sigma, or Agile (Scrum Master) highly preferred.

Levallois-perret, France

Hybrid

Mid level

24-11-2025

Company Name

Lagardère Travel Retail

Job Title

Category Manager Promotion H/F

Job Description

**Job Title** Category Manager – Promotion (Perfumes & Cosmetics) **Role Summary** Develop and execute the promotional strategy for the Perfumes & Cosmetics category to maximize revenue and margin across 5,000+ travel retail outlets. **Expectations** - Deliver a profitable annual promotion plan aligned with marketing calendars and business objectives. - Meet or exceed sales and margin targets through data‑driven decision making. - Coordinate internally with Supply Chain, Pricing and Offer teams and externally with brand partners. - Continuously improve promotional effectiveness through performance analysis and corrective actions. **Key Responsibilities** 1. Build the yearly promotion calendar in collaboration with the Marketing team. 2. Track promotion performance, analyze results, and implement corrective plans to hit targets. 3. Work with Supply Chain to optimize inventory, share sales forecasts, and ensure availability. 4. Act as the primary liaison for brands, monitoring their promo strategies and providing performance insights. 5. Co‑prepare monthly performance reviews with the Category Manager. 6. Load assortment data into SAP Promo and maintain accurate records. 7. Scan market trends and competitive activity to identify optimisation levers. **Required Skills** - 1–3 years in purchasing, Category Management or Promotion Management. - Strong analytical ability, highly organized, self‑driven and detail oriented. - Proficient in Microsoft Excel; SAP experience is a plus. - Excellent interpersonal and teamwork skills. - Fluent in English; additional languages welcome. **Required Education & Certifications** - Bachelor’s degree (Bac+5) from a business school or equivalent qualifying program.

Levallois-perret, France

On site

Fresher

27-11-2025

Company Name

Lagardère Travel Retail

Job Title

Category Manager Offre Responsable H/F

Job Description

**Job Title**: Category Manager – Responsible Offer (Duty‑Free) **Role Summary** Drive the execution of the Responsible Offer strategy across all product categories for the Europe & Africa Duty‑Free network. Align with the corporate sustainability roadmap (PEPS), manage supplier relationships, and optimize assortment, pricing, and merchandising to ensure high-performance and ethical sourcing. **Expectations** - Deliver measurable KPI performance for responsible categories. - Collaborate with cross‑functional teams (marketing, operations, finance) to coordinate projects. - Negotiate favorable contracts with responsible brands and maintain strong supplier relations. - Travel periodically within Europe to support store execution and supplier meetings. **Key Responsibilities** - Implement and adapt the Responsible Offer roadmap for Duty‑Free, formalizing annual category strategy. - Define, track, and report KPIs that reflect performance, sustainability, and commercial objectives. - Source and onboard new responsible brands: negotiate pricing, set merchandising standards, and coordinate supply chain integration. - Analyze sales and assortment data, recommend corrective actions, and refine product mixes. - Ensure optimal in‑store execution, supporting merchandising teams and coordinating cross‑functional initiatives. - Conduct competitive intelligence to capture best practices and inform strategy adjustments. - Provide regular updates and insights to the Head of Responsible Offer. **Required Skills** - Deep understanding of category management, including assortment, pricing, and merchandising levers. - Strong analytical skills with ability to set and monitor KPIs. - Experienced in supplier negotiation and relationship management. - Excellent communication, synthesis, and pedagogical abilities. - Proven project coordination and teamwork, especially in cross‑functional environments. - Comfortable with occasional travel across Europe. **Required Education & Certifications** - Master’s level (Bac +5) from a business school or equivalent. - Minimum 3 years of category management experience, preferably in retail or Duty‑Free. - Demonstrated interest and knowledge in CSR/RSE and sustainable sourcing.

Levallois-perret, France

On site

Junior

23-12-2025

Company Name

Lagardère Travel Retail

Job Title

Trade Marketing Manager H/F

Job Description

Job title: Trade Marketing Manager Role Summary: Lead the planning, execution, and performance of in‑store promotional activities for Food, Beverages, Tobacco, Electronics, and Toys categories across a duty‑free network, ensuring alignment with brand strategy and airport operational standards. Expectations: - Deliver measurable sales and margin targets. - Maintain proactive stakeholder communication with brands, vendors, and internal teams. - Demonstrate ownership of project timelines, budgets, and KPI reporting. - Apply data‑driven decision making to optimize promotional impact. Key Responsibilities: 1. Design and roll out integrated marketing plans that incorporate current market trends and brand objectives. 2. Coordinate in‑store activations, working with suppliers, category managers, supply chain, and agencies to meet airport constraints and quality standards. 3. Track and analyze KPI data (sales, margin, sales per passenger, ROI) in real‑time, and recommend corrective actions. 4. Act as the main contact for brand partners: challenge proposals, negotiate terms, and foster mutually beneficial projects. 5. Prepare regular reporting on project status, variance analysis, and partial financial forecasting. 6. Ensure at‑store visual merchandising (PLV, ILV, theatrical displays) meets aesthetic and brand guidelines, enhancing the customer experience. Required Skills: - Minimum 5 years of experience in trade marketing, visual merchandising, or project management. - Proficient in Microsoft Office, fluent in English (written and spoken). - Strong understanding of merchandising levers: point‑of‑sale displays, in‑store signage, theatrical staging. - Advanced data analysis skills; familiarity with KPI dashboards, SAP, Power BI. - Excellent communication, negotiation, leadership, and time‑management abilities. - Autonomy, business sense, and a results‑driven mindset. Required Education & Certifications: - Bachelor’s (Bac+3) to Master’s (Bac+5) degree in Marketing, Business, Commerce, Economics, or a related discipline. - SAP and/or Power BI training or certification is a plus.

Levallois-perret, France

On site

Mid level

29-12-2025