Salient Medical Solutions

About the Company

Salient Medical is a leader in bringing world-class medical technology to the Canadian marketplace. From aesthetics to vision, wellness to sexual health, we equip surgeons, dermatologists, cosmetic doctors, medspas and spas with the absolute best products and services based on clinical research, treatment efficacy, reputation, and marketability.

"We don't say it's the best because we carry it, we carry it because it's the best" - Salient Medical

Listed Jobs

Company Name

Salient Medical Solutions

Job Title

Bilingual Sales & Accounts Coordinator

Job Description

**Job Title:** Bilingual Sales & Accounts Coordinator **Role Summary:** Serve as the primary liaison between customers, sales, finance, and operations for a B2B firm. Manage end‑to‑end order processing, billing, and returns while ensuring accurate accounts receivable support and smooth sales‑team onboarding. **Expectations:** - Operate in a fast‑paced, high‑visibility environment. - Demonstrate independence in handling complex customer issues. - Maintain meticulous order‑to‑cash records and support month‑end reconciliation. **Key Responsibilities:** - Oversee end‑to‑end order support and customer onboarding. - Manage billing, payments, credits, refunds, chargebacks, and RMA/return processes. - Handle daily customer communications via email and phone. - Coordinate product launches, demos, loaner equipment, and capital orders. - Support sales rep onboarding/offboarding and territory transitions. - Perform month‑end AR reconciliations and audit preparation. - Collaborate cross‑functionally to resolve issues promptly. - Maintain active participation with Amazon Vendor Central. **Required Skills:** - 4+ years in B2B customer support, sales operations, or accounts coordination. - Strong order‑to‑cash and AR experience. - Proficiency with Sage ERP (preferred) and multiple payment platforms. - Excellent written and verbal communication in English and French. - Ability to handle complex customer situations independently. - Proactive, self‑starter with exceptional time and priority management. **Required Education & Certifications:** - Bachelor’s degree in Business, Finance, or related field (or equivalent work experience). - No specific certifications required.

North york, Canada

Hybrid

11-02-2026