- Company Name
- FanRally
- Job Title
- Finance & Operations Manager
- Job Description
-
Job Title: Finance & Operations Manager
Role Summary: Own and streamline the end‑to‑end financial, payroll, compliance, contract, and operational processes of a high‑growth SaaS ticketing company, ensuring accuracy, predictability, and scalability without executive intervention.
Expectations: Deliver reliable, auditable operations, maintain cash flow health, manage risk, and enable seamless onboarding for customers, partners, and employees; serve as the single point of contact for finance, HR, IT, and vendor functions; provide clear, data‑driven updates to leadership.
Key Responsibilities:
- Financial Operations: monthly customer/partner settlements, bank reconciliation, expense control, monthly close, forecasting, cash planning, tax preparation, and outsourced accounting management.
- People Operations & HR: payroll, benefits administration, onboarding/offboarding, employment compliance, vendor coordination, and recruiting workflow execution.
- Operational Infrastructure & Risk: IT system governance, SOC 2 compliance, security policies, customer onboarding security questionnaires, and early risk identification.
- Contracts & Vendor Management: contract lifecycle, renewals, legal coordination, and operational vendor oversight.
- Customer & Partner Operations: develop onboarding checklists, timelines, data asset flows, and internal handoffs.
- Process Improvement & Execution Support: document and refine critical processes, support leadership during peak periods, and manage event/travel logistics.
Required Skills:
- Strong accounting and financial analysis (settlements, forecasting, cash management).
- Proficiency in payroll systems, benefits platforms, and employment compliance.
- Experience with SOC 2, security policies, and vendor risk management.
- Contract negotiation and lifecycle management.
- Detail‑oriented project coordination, cross‑functional communication, and data‑driven decision making.
- Comfortable collaborating with founders and senior leaders; high ownership mindset.
Required Education & Certifications:
- Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
- CPA or CMA preferred; additional certifications in payroll, compliance, or project management advantageous.
Pleasanton, United states
Hybrid
11-02-2026