RBC Insurance

www.rbcinsurance.com

1 Job

2,918 Employees

About the Company

A market leader with a broad suite of insurance products and strong distribution
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Insurance provides a wide range of life, health, home, auto, travel and wealth accumulation solutions to individual and group clients across Canada. We also offer reinsurance solutions for clients around the world.

For information on our legal terms of use, visit http://www.rbc.com/legal/#social_media

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Positioned for Success
Improving distribution efficiency and deepening client relationships
Focused on making it easier for clients to do business with us
Pursuing select international opportunities to grow our reinsurance business

Listed Jobs

Company Name: RBC Insurance
Job Title: Senior Implementation Specialist
Job Description: Job Title: Senior Implementation Specialist Role Summary: Lead end‑to‑end onboarding for large group insurance cases (50+ lives), coordinating with underwriting, sales, client services, and external partners to ensure timely, accurate submissions and client satisfaction. Expectations: Deliver high‑quality implementation services in a fast‑paced environment, maintaining meticulous detail, proactive problem‑solving, and effective cross‑functional communication. Key Responsibilities: - Manage new large case and product submission requests from sales consultants, advisors, and client relationship specialists. - Apply deep knowledge of group insurance and underwriting processes to handle moderately complex to complex assignments with limited guidance. - Partner with regional offices, VP, and sales teams to build and maintain positive client and advisor relationships across Canada. - Develop and implement best practices for new case and product submissions, including collection of group master application, advisor compensation forms, and census data. - Exercise independent judgment on significant matters within defined procedures to determine appropriate actions. - Maintain accurate documentation, data entry, and workflow in Microsoft Office applications (Excel, Word, Outlook). Required Skills: - 7–10 years in group insurance, underwriting support, or client relationship management. - Strong collaboration, interpersonal, communication, and training skills. - Meticulous attention to detail and proactive problem‑solving mindset. - Ability to manage competing priorities and deliver under tight deadlines. - Proficiency with Microsoft Excel, Word, and Outlook for data and documentation management. Required Education & Certifications: - Bachelor’s degree or equivalent post‑secondary qualification. - Preferred: Project Management Institute (PMI) certification or equivalent (e.g., CEBS). - Excellent understanding of underwriting processes is a plus.