York County, South Carolina

About the Company

Governmental entity responsible for operation and conduct of county departments and agencies and serving the general public of York County, SC. Includes but not limited to: Human Resources, Planning, Public Works, GIS (Information Technologies), Water and Sewer, Procurement, Legal, Finance and Accounting, Law Enforcement, Elections, Coroner, Tax Assessor, Auditor, and much more.

Listed Jobs

Company Name

York County, South Carolina

Job Title

IT Helpdesk Internship

Job Description

Job title: IT Helpdesk Internship Role Summary: Entry‑level support role assisting the IT Service Desk with laptop/PC deployment, peripheral setup, software installation, ticket management, basic troubleshooting, documentation, and learning from senior technicians. Expactations: 10‑week internship, 15‑20 hours per week (schedule negotiated with department), no benefits, potential nights/weekends/holidays as needed. Key Responsibilities - Unbox and configure computers, monitors, keyboards, mice, and docking stations. - Install operating systems, software, and peripheral devices. - Transfer data between devices and retire legacy equipment. - Respond to incoming hardware/software queries via phone and ticketing system. - Create, update, and close support tickets. - Troubleshoot and resolve basic issues in person or remotely. - Document solutions and maintain accurate records. - Escalate complex issues to higher‑level support staff. - Shadow and learn from IT technicians, contributing to broader infrastructure tasks. Required Skills - Fundamental computer literacy and Windows OS proficiency. - Basic networking knowledge (TCP/IP, home/office networks). - Strong problem‑solving and analytical skills. - Excellent customer‑service attitude and interpersonal communication. - Ability to work independently and within a team. - Meticulous documentation and organizational abilities. - Adaptability to shifting priorities and learning new tools. Required Education & Certifications - Current enrollment in a college or technical program pursuing a degree in Computer Science, Information Technology, or a related field. - Equivalent experience may substitute academic enrollment. - No mandatory certifications; CompTIA IT Fundamentals or ITIL Foundation knowledge is a plus. - No benefits provided.

York, United states

On site

27-03-2026