- Company Name
- Square
- Job Title
- Senior Enterprise Account Manager
- Job Description
-
**Job title**
Senior Enterprise Account Manager – Food & Beverage
**Role Summary**
Lead the full post‑sale relationship for Square’s largest food & beverage sellers, driving strategic retention, expansion, and GPV growth across multi‑location franchises and hospitality brands. Serve as the executive contact, coordinate cross‑functional initiatives, deliver business reviews, and mentor peers while influencing roadmap and pricing strategy.
**Expactations**
- 5+ years in enterprise account management, sales, consulting, or technical SaaS/payments.
- Proven record owning a high‑value book of business and hitting growth or margin targets.
- Executive presence and ability to conduct C‑level strategic conversations.
- Ability to collaborate with Product, Engineering, Legal, Sales and Professional Services.
- Strong business acumen, financial literacy, and commercial negotiation skills.
- Passion for and understanding of the food & beverage industry.
- Excellent communication, presentation, and autonomous decision‑making in fast‑paced environments.
- Collaborative mindset, low ego, high ownership.
**Key Responsibilities**
- Own & grow GPV for a portfolio of high‑value food & beverage accounts.
- Develop, execute, and update strategic account plans tailored to client business goals.
- Build and nurture executive relationships across operations, finance, and technology.
- Lead cross‑functional internal initiatives (Product, Engineering, Legal, Sales, Services).
- Deliver recurring Business Reviews to showcase performance and propose growth strategies.
- Identify, qualify, and close upsell, cross‑sell, and product expansion opportunities.
- Mentor & coach the broader Strategic Account Management team on best practices.
- Provide market, client, and trend feedback to influence pricing, packaging, and product roadmap.
- Represent the company externally with confidence and industry expertise.
**Required Skills**
- Enterprise account management & sales.
- Strategic account planning and execution.
- Executive stakeholder engagement.
- Cross‑functional collaboration (Product, Engineering, Legal, Sales, Services).
- Business and financial acumen; commercial negotiation.
- Strong written & verbal communication, presentation skills.
- Problem solving in ambiguous, high‑velocity settings.
- Leadership/mentoring.
- Knowledge of food & beverage industry operations, growth drivers, and pain points.
**Required Education & Certifications**
- Not specified; equivalent experience acceptable.
- Certifications in sales, account management, or industry‑specific credentials are optional.