Bestman Solutions

About the Company

As a specialist cyber security practice, we believe that people are an organisation’s most valuable asset.

The success of an organisation depends on hiring the right people, and this is where we come in.

Drawing on our network of cyber security experts and 15 years of experience, we work with clients on key hires, contractor placements, multi-hire, and statement of work projects.

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Listed Jobs

Company Name

Bestman Solutions

Job Title

IT Trainer

Job Description

**Job Title:** IT Trainer **Role Summary:** Design, deliver, and evaluate practical IT training for employees, enhancing daily digital tool usage and workplace platform proficiency. Act as a trusted resource, supporting onboarding, troubleshooting, and continuous digital skill development across the organization. **Expectations:** - Establish a reliable presence across all business units. - Increase digital confidence and efficiency among colleagues. - Adapt training to varying skill levels and learning styles. - Continuously assess training effectiveness and refine content. **Key Responsibilities:** - Deliver engaging face‑to‑face and virtual training on modern workplace tools (Microsoft 365, collaboration and workflow platforms). - Create clear, concise learning materials, guides, and quick‑reference resources. - Facilitate onboarding sessions for new hires, accelerating their productivity with digital tools. - Provide on‑the‑spot support and troubleshooting for common digital friction points. - Gather participant feedback, identify recurring themes, and inform future training initiatives. **Required Skills:** - Proven experience in IT training, digital upskilling, or Learning & Development. - Strong communication and facilitation skills; adept at explaining complex concepts simply. - Comfortable teaching diverse audiences, including busy teams with varied digital maturity. - Proficiency with Microsoft 365, collaboration platforms, and workflow tools. - Ability to quickly learn new technologies and translate them into user‑friendly training. - Analytical mindset for gathering feedback and adjusting training programs. - Professional demeanor and capacity to thrive in a fast‑moving environment. **Required Education & Certifications:** - Bachelor’s degree in Information Technology, Education, Human Resources, or related field is preferred. - Relevant certifications (e.g., Microsoft Certified Trainer, L&D certifications such as ATD or SHRM‑L) are an advantage but not mandatory.

London, United kingdom

Hybrid

04-12-2025