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Fastmarkets

Fastmarkets

www.fastmarkets.com

2 Jobs

758 Employees

About the Company

Who we are
Fastmarkets is the most trusted cross-commodity price reporting agency (PRA) in the agriculture, forest products, metals and mining and energy transition markets. Our price data, forecasts and market analyses give our customers a strategic advantage in complex, volatile, often opaque markets. Our events provide immersive experiences to network, trade and discuss the critical issues of the day.

Fastmarkets combines the commodity intelligence of these familiar names:

Metal Bulletin • American Metal Market • Scrap Price Bulletin • Industrial Minerals • RISI • FOEX • The Jacobsen • Agricensus • Random Lengths • FastMarkets and more.

What we do
The commodity markets we serve are the beating heart of today’s economy and critical to the transition to a low-carbon economy. That reality guides our purpose: to create transparent commodity markets to help our customers build a more sustainable world. The creation of healthy commodity markets – markets that maintain supply-demand balances and create clear mechanisms for participants and investors – are essential to fuel today’s financial performance and make the key investments to build a more sustainable world.

How we do it
Fastmarkets is an extraordinary place to work. We marry a culture energized by a diversity of intellect, experiences, and perspective with a passion to make our customers successful.

We combine the authority of our expertise with a pragmatic view of how markets work to help our customers see clearly even in volatile and opaque markets.

We respect and trust each other as shown by our Working 3.0 model that allows each of us to bring our best selves to work each day and combine to make a difference for each other and for the world.

Listed Jobs

Company background Company brand
Company Name
Fastmarkets
Job Title
Global Customer Success Manager
Job Description
**Job Title:** Global Customer Success Manager **Role Summary** Lead relationship management for strategic global accounts, driving customer success through tailored solutions, business growth, and retention in a price-reporting agency environment. **Expectations** 3+ years of prior experience in a Price Reporting Agency (PRA) or equivalent role, with a proven track record in managing large-scale client accounts and building high-level stakeholder relationships. **Key Responsibilities** - Build long-term relationships with strategic accounts, acting as a trusted advisor to align solutions with business objectives. - Collaborate with Account Managers to deliver quarterly account reviews, identify sales opportunities, and execute cross-selling/upselling strategies. - Conduct in-person account visits to establish stakeholder goals, understand usage of pricing data, and develop client adoption plans. - Analyze account risk, mitigate churn, and proactively address customer feedback to improve product offerings. - Coordinate onboarding, training, and technical support to ensure client engagement and solution adoption. **Required Skills** - Strategic account planning and commercial acumen. - Advanced client relationship management and stakeholder negotiation. - Data analysis to identify business insights and solution gaps. - Strong presentation and objection-handling capabilities. - Cross-functional collaboration with account and product teams. **Required Education & Certifications** Bachelor’s degree in business, finance, or related field. Experience with PRAs preferred. Certifications in customer success or sales management advantageous.
London, United kingdom
Hybrid
Junior
16-12-2025
Company background Company brand
Company Name
Fastmarkets
Job Title
Business Analyst - 6 months FTC
Job Description
**Job title:** Business Analyst – Technology (6 month FTC) **Role Summary:** Support delivery of a new headless Content Management System (CMS) across fast‑moving commodity‑price reporting business. Engage stakeholders, facilitate data migration, testing, rollout, and post‑go‑live support, ensuring alignment with technology and commercial objectives. **Expectations:** - Deliver functional, high‑quality adoption of a new CMS within 6 months. - Manage cross‑functional collaboration among editorial, product, analytics, IT, security, and external vendors. - Lead workshop planning, data analysis, and solution documentation. **Key Responsibilities:** - Lead discovery and scoping for CMS migration and integration with existing services. - Design, test, and validate migration of large legacy data sets to the new CMS platform. - Coordinate integration, API development, and interface testing with third‑party vendors. - Conduct UAT, build training materials, and provide post‑go‑live support. - Facilitate Scrum ceremonies (planning, stand‑ups, retrospectives) and ensure Agile delivery standards. - Communicate progress, risks, and mitigation plans to senior stakeholders. **Required Skills:** - Proven experience implementing headless CMS solutions (e.g., Kontent.ai) and related taxonomies, content models, and workflows. - Strong data manipulation skills for cleansing, transformation, and migration of large datasets. - Hands‑on familiarity with the full software development lifecycle, including requirements, integration, UAT, and post‑deployment support. - Knowledge of SaaS and Azure cloud infrastructure fundamentals; ability to incorporate information‑security and compliance considerations into design. - Experience with AI‑enabled products (LLMs) and commercial use‑cases is a plus. - Excellent written and verbal communication; ability to produce clear documentation for business and technical audiences. - Scrum Master experience and facilitation of workshops, meetings, and Agile ceremonies. - Collaborative mindset, adept at working remotely with distributed teams and multidisciplinary stakeholders. **Required Education & Certifications:** - Bachelor’s degree in Business, Information Systems, Computer Science, or related field. - Scrum Master or equivalent Agile certification preferred. - Relevant CMS or data‑migration certifications advantageous.
London, United kingdom
Hybrid
12-02-2026