PHMG

About the Company

Our story began in 1998 in a tiny office in Manchester, England; just one ambitious entrepreneur and one music producer. Fast-forward a couple of decades, and now we’re a hundreds-strong team helping over 37,000 clients around the world to sound their best, everywhere their customers are ― whether that's West Virginia, or Western Australia.

We count some big-name brands among their ranks, and lots of smaller ones too. Because we’re obsessed with audio, and believe every business can harness its power to forge deeper connections with their customers.
Our services include on-hold marketing productions, voice artistry and scripting, exclusive music, podcast production, sonic logos – you get the idea. If you can hear it, we can make it.

Listed Jobs

Company Name

PHMG

Job Title

System Support Specialist - North America

Job Description

Job Title: System Support Specialist – North America Role Summary: Deliver end‑to‑end technical implementation of audio branding services on client telephony systems for the North American market, ensuring seamless integration, ongoing support, and high client satisfaction. Expectations: Provide world‑class service to U.S. clients within agreed SLAs; collaborate closely with Account Managers; manage project timelines, deliverables, and CRM data precision; continuously develop technical knowledge through structured training. Key Responsibilities: - Coordinate implementation activities with external contractors, in‑house engineers, and cross‑functional teams. - Remotely access client telephone systems to modify call flows and upload new audio productions. - Schedule on‑site engineering tasks for field staff or third‑party contractors. - Maintain accurate project status, case details, and documentation in the company CRM. Required Skills: - Excellent verbal and written communication. - Strong organisational abilities and time‑management. - Proven experience collaborating across internal and external departments. - Background in telecoms, technical support, or related environment. - Professional telephone manner and customer‑centric approach. - Understanding of Service Level Agreements and ticket‑management processes. Required Education & Certifications: - Bachelor’s degree in a related technical or business discipline preferred (not mandatory). - Relevant telecom or IT certifications (e.g., CCNA, CompTIA Network+) desirable but not required.

Manchester, United kingdom

On site

27-11-2025

Company Name

PHMG

Job Title

Data Analyst

Job Description

**Job title**: Data Analyst **Role Summary**: Deliver high‑quality, data‑driven insights by building and maintaining BI dashboards and analytical reports. Work within the Reporting & Insights team to transform raw data into accurate, actionable information that supports business decision‑making. **Expectations**: - Produce reliable, governed dashboards and reports using SQL and Power BI (or equivalent). - Extract, clean, and model data from multiple sources to create trustworthy datasets. - Adhere to best practices in data modelling, visualisation, performance optimisation, and documentation. - Manage workload, meet deadlines, and communicate progress and blockers to the team lead. **Key Responsibilities**: - Build, test, and publish interactive dashboards and analytical reports. - Extract, transform, and load data into visualisation tools. - Apply data‑modelling best practices and optimise query performance. - Document data definitions, standards, and quality controls. - Clarify stakeholder requirements, create deliverables, and present findings. - Identify trends, variances, and opportunities for process improvements. - Escalate issues, seek feedback, and continuously improve outputs. - Support governance by ensuring accuracy and version control before release. **Required Skills**: - Proficient SQL for data extraction, transformation, and modelling. - Experience with Power BI or a comparable BI tool (dashboard design, publishing). - Strong analytical thinking, attention to detail, and commitment to data accuracy. - Ability to work within defined scopes and meet deadlines. - Effective verbal and written communication; able to translate technical insights for non‑technical audiences. - Collaborative mindset and willingness to learn emerging analytics tools. **Required Education & Certifications**: - Bachelor’s degree in Data Science, Computer Science, Statistics, Business Analytics, or a related field (or equivalent professional experience). - Certifications in SQL, Power BI, or other BI platforms are a plus.

Manchester, United kingdom

On site

25-12-2025

Company Name

PHMG

Job Title

Marketing Executive

Job Description

Job title: Marketing Executive Role Summary Execution of digital marketing strategy across email, paid search, display, SEO, and social media to drive lead generation and client retention. Collaborates with Head of Marketing and cross‑functional teams to create, test, optimize, and report on multi‑channel campaigns, ensuring alignment with brand voice and business objectives. Expactations * Proactive, digitally focused marketer who thrives in a fast‑paced environment. * Strong data‑driven mindset with ability to interpret analytics and apply insights. * Excellent written communication and attention to detail. * Organized, able to manage multiple projects and deadlines simultaneously. * Team player eager to collaborate with internal stakeholders and external agencies. Key Responsibilities * Plan, launch, and optimize paid search (PPC), display, SEO, and social media campaigns. * Design, test, and refine email marketing initiatives to improve engagement and conversion. * Monitor campaign performance using analytics tools; produce insights and recommendations. * Develop and automate client communication workflows, ensuring consistent, personalized touchpoints. * Support marketing technology integration (CRM, marketing automation platforms such as HubSpot, Pardot, Salesforce, or Marketo). * Manage asset approvals, timelines, and quality control for campaign deliverables. * Liaise with agencies, suppliers, and stakeholders to ensure project alignment and delivery. Required Skills * Hands‑on experience with Google Ads, Google Analytics, SEO tools, and marketing automation platforms. * Knowledge of paid, owned, and earned digital channels and how they interoperate. * Email marketing and PPC campaign implementation experience. * Data segmentation, database management, and reporting proficiency. * Strong written communication, accuracy, and attention to detail. * Project management, organization, and proactive problem‑solving. * Collaborative attitude and willingness to learn from senior team members. Required Education & Certifications * Bachelor’s degree in Marketing, Communications, Business or related field. * Professional certifications in Google Ads, Google Analytics, HubSpot, Salesforce, Marketo, Pardot or equivalent preferred.

Manchester, United kingdom

On site

28-12-2025

Company Name

PHMG

Job Title

Head of Marketing

Job Description

**Job Title** Head of Marketing **Role Summary** Lead the global marketing function for a B2B audio‑branding agency, defining and executing a digital‑first strategy that drives commercial growth, strengthens client relationships, and positions the brand as an industry leader. **Expectations** - Deliver measurable revenue impact through lead generation, upsell, and churn reduction. - Build and mentor a high‑performing marketing team. - Drive data‑driven decision‑making across all campaigns and communications. - Align marketing initiatives closely with sales, client services, and senior leadership. **Key Responsibilities** - Develop and execute a global, data‑led marketing strategy focused on commercial objectives. - Manage budget, agency resources, and internal marketing operations. - Design multi‑channel campaigns (digital, content, events, email, social) that generate qualified leads and support upsell. - Ensure brand consistency and thought‑leadership storytelling across all touchpoints. - Oversee creation of tools, collateral, and content that empower sales and client‑service teams. - Implement and optimise marketing automation, CRM, and performance analytics platforms (Salesforce, HubSpot, Marketo, etc.). - Monitor KPIs, assess ROI, and refine strategies based on data insights. - Digitise the client journey, delivering automated, relevant communications that enhance retention. **Required Skills** - Proven B2B marketing leadership in a fast‑paced, commercial environment. - Expertise in digital marketing, SEO, PPC, content strategy, and marketing automation. - Strong analytical, strategic thinking, and problem‑solving abilities. - Excellent communication, stakeholder management, and cross‑functional collaboration. - Leadership and mentoring capability to cultivate talent and sustain high performance. **Required Education & Certifications** - Bachelor’s degree in Marketing, Communications, Business, or related field. - Demonstrated proficiency with modern marketing technology suites (CRM, automation, analytics). - Ongoing professional development in marketing strategy, analytics, and technology is preferred.

Manchester, United kingdom

On site

27-12-2025