Healix International

About the Company

In a changing world, risk is inevitable, but it doesn't need to slow you down. Your focus is on protecting those in your care and keeping operations on track. Ours is on helping you do both, with confidence.

Healix International provides people-first global healthcare and risk management support. From full travel risk programmes to executive-level protection and government-scale wellbeing strategies, we draw on core capabilities - risk intelligence, medical and security expertise, and on-the-ground resources - arranging them in a way that works for you.

We equip you with the tools and insights to stay ahead, adapt, and keep moving. And if the unexpected happens, we provide access to the right care, delivering help where it's needed - or bringing people home safely.

It's not just about protocols and processes - it's about people. Over 450 organisations, including multinational businesses and governments, trust us to protect what matters most. Not because we meet a standard, but because we help them move beyond it.

Listed Jobs

Company Name

Healix International

Job Title

Client Manager

Job Description

**Job Title:** Client Manager **Role Summary:** Manage a portfolio of small‑to‑medium Healthcare Trust clients, delivering high‑quality service, accurate reporting, and strong relationship building. Support senior client leaders on larger accounts and collaborate across Operations, Data & Pricing, Finance, and Clinical teams to drive commercial and operational performance. **Expectations:** - Proactive, organized, and accountable in managing client tasks and timelines. - Strong client‑focused mindset with commercial awareness. - Ability to interpret data, communicate insights, and adapt communication style to diverse stakeholders. - Commitment to develop into a senior client‑facing role. **Key Responsibilities:** - Oversee day‑to‑day management of assigned client portfolio, ensuring retention and satisfaction. - Coordinate regular client meetings, prepare agendas, minutes, and follow‑up actions. - Produce client materials and reports in line with templates and guidance. - Lead end‑to‑end renewal process: set timelines, gather stakeholder input, draft proposals, and negotiate commercial terms. - Identify cross‑sell and growth opportunities within the portfolio and refer new business to sales channels. - Collaborate with Operations, Clinical, Finance, and other internal teams to resolve issues and ensure seamless service delivery. - Manage routine client queries, escalating when necessary. - Contribute to process improvements based on client feedback. - Maintain up‑to‑date knowledge of healthcare trust landscape, PMI market, and regulatory developments; participate in training and CPD activities. **Required Skills:** - Proven client‑facing or account management experience (healthcare, insurance, or employee benefits preferred). - Excellent written and verbal communication; strong interpersonal skills. - Analytical mindset with ability to interpret data and convey insights clearly. - Strong organisational and time‑management abilities; capable of handling multiple priorities. - Proficiency in Microsoft Office (Word, Excel, PowerPoint). - Commercial acumen and basic understanding of funding models/PMI concepts (or willingness to learn quickly). - Proactive, curious, and able to work independently and within cross‑functional teams. **Required Education & Certifications:** - Bachelor’s degree in Business, Finance, Healthcare Administration, or related field (or equivalent professional experience). - Relevant certifications (e.g., Account Management, Client Relationship Management) are a plus but not mandatory.

Bristol, United kingdom

On site

26-03-2026