Novartis

About the Company

Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.

Find out more at https://www.novartis.com

See our community guidelines: https://go.novartis.social/4bqbjuA

Listed Jobs

Company Name

Novartis

Job Title

Patient Navigator

Job Description

**Job Title**: Patient Navigator **Role Summary**: The Patient Navigator (Case Manager) provides specialty brand education and case management support to patients and healthcare providers, ensuring access to Novartis therapies through coordinated patient advocacy and administrative support. **Expectations**: Adherence to Service Level Agreements (SLAs), Key Performance Indicators (KPIs), productivity standards, and compliance with HIPAA regulations. Requires multi-channel communication and timely case resolution. **Key Responsibilities**: - Serve as a single point of contact for patients, caregivers, healthcare providers, and pharmacies via phone, chat, email, and SMS. - Manage patient cases from intake to outcome, including benefits verification, prior authorizations, appeals, specialty pharmacy triage, and adherence support. - Guide patients and physicians through application processes for financial assistance programs. - Navigate insurance, pharmacy, and access barriers to ensure treatment continuity. - Educate patients and providers on therapy protocols, disease management, and treatment adherence per approved guidelines. - Track, escalate, and resolve complex cases in compliance with SLAs and quality metrics. - Leverage dual monitors and case management tools to document interactions and process cases efficiently. **Required Skills**: - Excellent verbal and written communication for multi-channel patient-provider interactions. - Strong organizational and problem-solving abilities for case management. - Familiarity with HIPAA regulations and compliance standards. - Proficiency in using digital tools for documentation and case processing. - Customer service orientation with a focus on patient advocacy and support. - Ability to work independently and prioritize tasks under productivity targets. **Required Education & Certifications**: - High school diploma or equivalent; post-secondary education in healthcare administration, social work, or related fields preferred. - HIPAA compliance certification mandatory. - Previous experience in patient support, call center operations, or healthcare case management highly desirable.

East hanover, United states

On site

05-10-2025

Company Name

Novartis

Job Title

Associate Director Data Science

Job Description

**Job Title**: Associate Director Data Science **Role Summary**: Lead data science initiatives to solve complex medical challenges using advanced analytics, machine learning, and statistical methods. Drive clinical decision-making through integrated data strategies and actionable insights. **Expectations**: Strategically manage data lifecycle, optimize analytical workflows, and collaborate across business domains. Influence drug development through evidence-based solutions and cross-functional project leadership. **Key Responsibilities**: - Design and execute exploratory analyses and machine learning models to address unmet medical needs. - Integrate clinical, real-world, and biomarker data to generate fit-for-purpose evidence for drug development. - Provide technical expertise in predictive modeling, statistical analysis, and AI to support regulatory and scientific decisions. - Translate analytical findings into clear, impactful presentations for stakeholders. - Oversee project budgets, resource allocation, and team coordination as needed. **Required Skills**: - Advanced statistical methods (e.g., Bayesian analysis, longitudinal modeling, meta-analysis). - Proficiency in machine learning algorithms (e.g., lasso, random forest, elastic net). - Strong programming skills in R and Python for data analysis and visualization. - Expertise in clinical trial design and validation of analytical approaches. - Data visualization and storytelling capabilities for technical and non-technical audiences. **Required Education & Certifications**: - Ph.D. in data science, biostatistics, or a related quantitative field (or equivalent experience). - Proven experience in clinical drug development and clinical trials.

London, United kingdom

On site

12-10-2025

Company Name

Novartis

Job Title

Chef de Produit Data/BI H/F

Job Description

**Job Title** Data / BI Product Manager (M/F) **Role Summary** Experienced Data/BI Product Manager responsible for deploying and optimizing digital channels and global Business Intelligence solutions to support therapeutic area activities. Acts as the French liaison with global teams, ensures solution quality, drives user adoption, and contributes to continuous improvement of data processes. **Expectations** - Deploy global BI solutions locally and manage their lifecycle. - Represent France in global discussions on BI solution enhancements. - Ensure timely releases, high system performance, and user satisfaction. - Promote tool usage across the organization and maintain data quality standards. - Lead continuous improvement of data loading, governance, and incident management. **Key Responsibilities** - Implement and configure globally‑developed BI tools (e.g., Snowflake, Power BI). - Manage development and deployment projects (global or local), from planning to delivery. - Coordinate releases and new projects within the assigned application portfolio. - Drive user adoption, monitor satisfaction, and provide training support. - Supervise analytical solution configuration and guarantee data integrity. - Measure system performance (usage, impact, technical issues) and report metrics. - Standardize procedures, share best practices, and industrialize processes across the product community. - Oversee external service providers supporting BI tools and channels. - Conduct market watch on emerging digital channels to enhance client engagement. - Co‑create data roadmap with Data Solutions & Operations Director, business units, and global teams. **Required Skills** - Strong project‑management expertise (complex BI projects). - Deep understanding of BI/Data technologies (Snowflake, Power BI) and data pipelines (ingestion, ETL, visualization). - Knowledge of data quality, governance, and modeling (measures, attributes, fact tables). - Familiarity with pharmaceutical business processes and data. - Excellent communication and teamwork; ability to translate technical concepts for non‑technical stakeholders. - Fluent French and English. - Advanced Excel proficiency; basic SQL query skills. **Required Education & Certifications** - Master’s level degree (Bac +5) in Business, Engineering, Pharmacy, Computer Science, or related field. - Proven experience in BI product/project management; formal project‑management certification is a plus but not mandatory.

Paris, France

On site

17-10-2025

Company Name

Novartis

Job Title

Business Planning Analyst (H/F) en stage

Job Description

**Job Title** Business Planning Analyst – Internship **Role Summary** Intern will support the Management Control team in pharmaceutical operations by tracking and analysing operational expenses, preparing monthly performance reviews, and contributing to budgeting and forecasting. The role requires collaboration with marketing, medical and finance stakeholders and the use of advanced Excel and Power‑BI tools to deliver financial insights to senior management. **Expectations** - 6 month internship. - Current 4th‑year student in commerce, business, or engineering. - Intermediate proficiency in English (reading and writing). **Key Responsibilities** - Monitor and analyse operational costs in partnership with functional teams. - Compile and interpret monthly financial closings: variance analysis and result presentation. - Track sales trends for the current month and feed insights into management dashboards. - Assist in the preparation of key financial information for executive decision‑making. - Support the annual budget creation and periodic forecasts for assigned business units. - Develop and enhance financial tracking tools, including Power‑BI dashboards and Excel models. - Liaise across cross‑functional, agile teams to ensure data integrity and timely reporting. **Required Skills** - Strong analytical and quantitative capabilities. - Proficiency in Microsoft Excel (pivot tables, advanced formulas). - Basic to intermediate experience with data‑visualisation tools (Power‑BI preferred). - Excellent written and verbal communication in English. - Team player with initiative, self‑direction, and meticulous attention to detail. **Required Education & Certifications** - Studying at least a bachelor’s level in Commerce, Finance, Business Analytics, or Engineering. - No specific certifications required, but familiarity with financial modelling and business‑planning processes is a plus.

Paris, France

On site

19-10-2025