Thrive

www.thrivenextgen.com

5 Jobs

1,627 Employees

About the Company

Thrive delivers global technology outsourcing for cybersecurity, Cloud, networking, and other complex IT requirements. Thrive’s NextGen platform enables customers to increase business efficiencies through standardization, scalability, and automation, delivering oversized technology returns on investment (ROI). They accomplish this with advisory services, vCISO, vCIO, consulting, project implementation, solution architects, and a best-in-class subscription-based technology platform. Thrive delivers exceptional high-touch service through its POD approach of subject matter experts and global 24x7x365 SOC, NOC, and centralized services teams.

Listed Jobs

Company Name: Thrive
Job Title: Technical Support Engineer, Field
Job Description: **Job title** Technical Support Engineer, Field **Role Summary** Provide on‑site and desk‑side support to client computing environments, diagnosing and resolving hardware, software, and connectivity issues. Maintain ticketing records, perform minor repairs, coordinate vendor service, and assist higher‑tier teams with knowledgebase updates. **Expectations** - 3+ years of end‑user support for desktop PCs and enterprise applications. - 3+ years installing, upgrading, troubleshooting, and repairing PCs in a corporate networked environment. - 3+ years supporting Microsoft Office and enterprise management software. - 2+ years servicing an enterprise‑level user base and providing end‑user assistance. **Key Responsibilities** - Diagnose and resolve first‑level issues for workstations, laptops, Citrix sessions, VPN, printers, and network connectivity. - Configure and set up end‑user desktop hardware, peripherals, and software locally or remotely. - Document all incidents and resolutions in the ticketing system. - Perform minor hardware repairs; arrange third‑party vendor repairs when necessary. - Act as remote hands for engineering staff on site. - Assist Tier 2/3 staff with troubleshooting research and documentation. - Produce FAQs and procedural articles to support end‑user knowledge base. **Required Skills** - Proficient troubleshooting of Windows OS, Microsoft Office Suite, and common office applications. - Knowledge of networking fundamentals (LAN, VPN, Wi‑Fi, printers). - Ability to use remote‑support tools and ticketing systems. - Strong written and verbal communication; user‑friendly technical explanations. - Documentation and training of end‑users. - Self‑motivated, teamwork, and cultural sensitivity. **Required Education & Certifications** - High school diploma or equivalent. - Preferred: CompTIA A+, CompTIA Network+, Microsoft Certified Desktop Specialist or similar.

London, United kingdom

On site

Junior

11-12-2025

Company Name: Thrive
Job Title: Security Solutions Consultant
Job Description: Job title: Security Solutions Consultant Role Summary: Senior client‑facing security adviser who drives cybersecurity decision‑making across the sales lifecycle, translating technical solutions into business value and accelerating win rates. Expectations: - Influence cyber‑security buy‑in at executive and technical levels. - Deliver high‑impact data protection and compliance solutions for complex enterprise customers. - Maintain thought‑leadership reputation through external engagements and internal team coaching. Key Responsibilities: - Validate client security requirements and design tailored solutions (risk assessment, cloud security, threat intelligence, IAM, Zero Trust, incident response). - Provide subject‑matter expertise to sales and technical teams during discovery and solution validation, shortening deal cycles. - Articulate security value propositions and ROI to overcome objections. - Collaborate with product, delivery, and architecture teams to refine offerings and roadmaps. - Represent the company at industry events, webinars, and client initiatives. - Mentor sales and technical staff on security positioning, messaging, and best practices. Required Skills: - 5–7 years of cybersecurity sales, consulting, or presales advisory experience, preferably in MSP/MSSP or consulting. - Deep knowledge of risk management, security architecture, threat intelligence, IAM, Zero Trust, cloud security, and incident response frameworks. - Familiarity with security tools/services (vulnerability management, endpoint security, etc.). - Proven ability to accelerate deal cycles through actionable discovery insights. - Strong relationship‑building, collaboration, and strategic thinking skills. - Excellent communication and the ability to translate technical concepts into business impact. - Adaptability to fast‑changing technology environments. Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience). - Relevant certifications such as CISSP, CISM, CISA, GSEC, or vendor‑specific credentials are preferred.

New york, United states

On site

03-02-2026

Company Name: Thrive
Job Title: Compliance Manager
Job Description: Job Title: Compliance Manager Role Summary: Lead corporate compliance initiatives, oversee SOC 2 & ISO 27001 audits, act as Facility Security Officer (FSO) for Secret Level clearance, and manage security clearances and contract security program liaison. Expactations: Demonstrate proven compliance leadership; maintain current Secret‑Level clearance; provide clear communication with internal and external stakeholders; support cross‑departmental compliance adherence. Key Responsibilities: - Coordinate with the Director of Compliance to prepare and pass SOC 2/ISO 27001 audits. - Partner with internal departments to implement and maintain regulatory requirements. - Identify and report compliance gaps; recommend corrective actions. - Respond to customer due‑diligence and Sales questionnaires. - Assess new acquisition compliance needs and integration plans. - Manage Facility Security Clearance (FSC) status; liaise with PSPC/CISD and PSIP. - Serve as primary contact for PSPC Contract Security Program. - Process and track personnel Secret‑Level clearances. Required Skills: - 3–5 years experience managing SOC 2/ISO 27001 compliance and audits. - 3+ years in industrial or facility security management. - Current or eligibility for Secret‑Level security clearance. - Strong written and verbal communication; interpersonal, detail‑oriented. - Knowledge of HIPAA, CJIS, PIPEDA, CMMC, and related standards beneficial. Required Education & Certifications: - Bachelor’s degree in Information Security, Business Administration, or related field (preferred). - Relevant certifications: CISSP, CISA, CISM, or equivalent (preferred).

Company Name: Thrive
Job Title: Service Deployment Analyst
Job Description: **Job Title** Service Deployment Analyst **Role Summary** Support deployment engineers in onboarding clients and delivering infrastructure, messaging, and cloud services. Execute project implementation, migrations, upgrades, and documentation while managing the build environment. Maintain device enrollments, configuration, and ensure seamless transition to support teams. **Expectations** - Work onsite up to 4 days per week. - Collaborate with deployment engineers and support staff. - Prioritize multiple tasks and troubleshoot efficiently. - Maintain high‑quality documentation and configuration records. **Key Responsibilities** - Deploy and enroll end‑user devices into company services. - Provide configuration and troubleshooting support for deployments. - Maintain the build room and related hardware inventory. - Ensure all project deliverables and documentation are handed over to the support team. - Adhere to deployment engineering support criteria and quality standards. **Required Skills** - Proficiency with Microsoft 365, Microsoft Azure, Mimecast, Veeam, Windows Server. - General networking knowledge, including network configuration and hardware troubleshooting. - Strong problem‑solving, prioritization, and multitasking abilities. - Excellent communication, documentation, and collaboration skills. - Self‑motivated and capable of independent and team work. **Required Education & Certifications** - 1–2 years in a managed service provider (MSP) or related technical environment. - Relevant certifications (e.g., Microsoft Certified: Azure Fundamentals, Microsoft 365 Certified) preferred but not mandatory.

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