Optimove

About the Company

Optimove is the first Customer-Led Marketing Platform. Its solutions ensure that marketing always starts with the customer instead of a campaign or product. Customer-led marketing has been proven to deliver brands an average increase of 33% in customer lifetime value. 
 
It is the only customer-led marketing platform powered by the combination of 1) rich historical, real-time, and predictive customer data, 2) AI-led multichannel journey orchestration, and 3) statistically credible multitouch attribution of every marketing action. 
 
Optimove was recognized as the Visionary Leader in Gartner’s 2024 Magic Quadrant for Multichannel Marketing Hubs. Optimove continues as a global leader for journey orchestration, as acknowledged in Gartner’s companion Critical Capabilities report. Optimove provides industry-specific and use-case solutions for leading consumer brands globally.

For more information, go to Optimove.com

Listed Jobs

Company Name

Optimove

Job Title

Solutions Engineer

Job Description

**Job Title:** Solutions Engineer **Role Summary:** Provide pre‑sales technical support to the New Business sales team, translating client requirements into Optimove’s marketing‑tech solutions. Deliver product demos, lead integration discussions, answer RFPs, and serve as the definitive technical resource on the platform and the broader MarTech ecosystem. **Expectations:** - Act as the technical liaison between sales, data science, and product integration teams. - Maintain up‑to‑date expertise on Optimove products and external MarTech tools. - Communicate complex technical concepts clearly to both technical and non‑technical stakeholders. - Travel occasionally to attend conferences or client meetings. **Key Responsibilities:** - Conduct formal technical calls and product deep dives for prospects. - Support and complete RFP responses and proposal documentation. - Present compelling platform demos tailored to client needs. - Identify and propose innovative integration solutions across the MarTech stack. - Train and mentor the New Business team on product capabilities and technical nuances. - Collaborate with Data Science and Product Integration to align front‑stage and back‑stage activities. **Required Skills:** - 2+ years as a Sales Engineer/Solutions Consultant in SaaS or MarTech. - Strong technical foundation (education or work experience). - Ability to explain technology to non‑technical audiences. - Excellent verbal, written, and presentation skills. - Self‑motivated, fast learner, autodidact. - Strong multitasking, prioritization, and agile mindset. - Comfortable with travel and hybrid work arrangements. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Engineering, Marketing Technology, or related field (or equivalent experience). - Proven experience working with MarTech tools in a SaaS environment.

Dundee, United kingdom

On site

Junior

20-01-2026

Company Name

Optimove

Job Title

Customer Success Manager

Job Description

Job title: Customer Success Manager Role Summary: A client‑focused professional who drives adoption and value from an AI‑powered marketing platform. Builds and maintains strategic relationships with senior marketing and CRM stakeholders, advocates their needs internally, and provides training and guidance to ensure customers achieve desired outcomes. Expectations: • 1–4 years in a customer‑success or related software role • Bachelor’s degree or equivalent • Strong presentation and verbal communication skills • Proactive, highly organized, able to juggle multiple priorities • Analytical mindset with proficiency in Excel • Fast learner able to grasp and explain technology at all levels • Growth‑oriented, collaborative, and adept at influencing cross‑functional teams • Eligible to work in the UK (no sponsorship) Key Responsibilities: - Own the overall client relationship and act as the single point of contact - Establish and nurture trusted, strategic connections with CMOs, CRM leads, PMs, and developers - Coordinate internal resources, ensuring the right experts engage client stakeholders - Advocate client requests and issues within the organization - Deliver training, best‑practice guidance, and strategic consulting to maximize platform value - Communicate product upgrades, releases, and changes, ensuring clients adopt necessary actions Required Skills: - Exceptional presentation, communication, and interpersonal skills - Strong organizational and multitasking abilities - Ability to analyze data and provide actionable insights - Proactive problem‑solving and value‑creation mindset - Technical fluency with web‑based software and the ability to translate technical concepts to business language - Advanced Excel proficiency Required Education & Certifications: - Bachelor’s degree (any discipline) – no specific field required - Relevant work experience in a technology or software environment - Must hold legal eligibility to work in the UK.

London, United kingdom

On site

Fresher

10-02-2026