ISS Facility Services UK

About the Company

Championing sustainable workplaces.

At ISS, we are championing sustainable workplaces. Why? Because now, more than ever, we are all having to come to terms with the impact our actions have on our environment, and on the wellbeing of each other.

We have a shared responsibility to protect and support each other, to stimulate prosperity and reverse our negative impact on the planet.

And organisations that utilise the built environment and draw upon the skills of large workforces, can make a real difference.

Doing so, requires vision, determination, and the strength to lead by example.

That’s why, since our formation in 1901, ISS has proudly championed working environments in which people can develop and thrive.

That’s why we ensure our people benefit from strong welfare packages, training and support to build their skills base, and foster a culture of safety and belonging.

That’s why sustainability and decarbonisation are core to how we operate, what we constantly seek out, and what we help you deliver to meet your sustainability agenda.

That’s why we set ourselves ambitious net zero carbon targets that extend right through to our entire supply chain - and we have a plan to achieve them.

That’s why we are taking the lead on Sustainable Workplaces, which means leveraging our profound knowledge and experience of how varied workplaces operate day-to-day, to plan for the big picture (the E, the S and the G), and implement targeted change, at every level, from the ground up.

Because we know that our success influences our customers, and we must work together to turn negative impact into positive gain, to support each other, to stimulate prosperity, and to assure future generations.

Listed Jobs

Company Name

ISS Facility Services UK

Job Title

Security Operations Manager

Job Description

**Job Title** Security Operations Manager **Role Summary** Lead and coordinate security operations across multiple sites, managing duty personnel, ensuring compliance with industry standards, and driving operational excellence and client satisfaction. **Expectations** - Deliver consistent high‑level security service across all sites. - Maintain compliance, resource efficiency, and client relationships. - Lead, develop, and retain a high‑performing security team. - Manage budgets and resource allocation. **Key Responsibilities** - Supervise Duty Managers, Supervisors, and Static Guards across sites. - Conduct quarterly security audits and report findings and corrective actions. - Oversee SIA licence validity for all security staff. - Plan and manage duty rosters using SOC Team systems (WFM/iTime). - Coordinate scheduling and deployment of officers, including third‑party suppliers. - Recruit officers and support professional development initiatives. - Maintain health & safety documentation and ensure adherence to legislation. - Monitor and improve operational standards and service delivery. **Required Skills** - Experience managing multi‑site security contracts. - Strong people‑management, leadership, and coaching abilities. - Knowledge of BS 7499 security guard standards. - Effective written and verbal communication. - Interpersonal skills: influence, negotiate, and build client relationships. - Ability to work collaboratively across functions. - Proficiency in scheduling and workforce‑management tools. **Required Education & Certifications** - Valid SIA licence (Frontline or Door Supervisor). - Full UK driving licence for regional travel. **Desirable** - Experience with budget management. ---

Edinburgh, United kingdom

On site

15-01-2026