Malmaison

About the Company

Malmaison, the iconic boutique hotel brand, in 17 cities across the UK. The spirit of Mal life is within our super stylish private dining and meeting rooms. High-octane bars with cocktails and bubbly so dangerously tempting for a school night. Divine dining in the Mal Bar & Grill where fresh ingredients meet fresh thinking, as our expert chefs serve up iconic dishes with a Mal twist. Great beds for sleepy heads, power showers, flatscreen TV, serious wines and naughty nibbles.

For all press enquiries, please contact: pressoffice@malmaison.com

Listed Jobs

Company Name

Malmaison

Job Title

Restaurant Supervisor

Job Description

**Job Title:** Restaurant Supervisor **Role Summary:** Supervises daily operations of a 75‑seat bistro and bar within a boutique hotel, ensuring exceptional guest experiences, high service standards, and smooth staff performance. Acts as a bridge between front‑of‑house team and management, driving quality, efficiency, and brand consistency. **Expectations:** - Deliver consistent “celebrity‑level” service and uphold brand standards. - Manage flexible shift patterns and adapt to peak periods. - Mentor and develop staff with a focus on internal progression. - Maintain compliance with health, safety, and food hygiene regulations. **Key Responsibilities:** - Oversee front‑of‑house service, greet guests, and resolve issues promptly. - Lead, schedule, and coach a team of servers, bartenders, and support staff. - Monitor and control cash handling, tills, and daily financial reports. - Ensure proper set‑up of dining areas, bar stations, and private event spaces. - Conduct regular quality checks on food, beverage, and service delivery. - Manage inventory, ordering, and stock levels for bar and service areas. - Prepare shift handovers, briefings, and post‑shift debriefs. - Assist with recruitment, training, and performance evaluations. **Required Skills:** - Strong leadership and team‑management abilities. - Excellent interpersonal and communication skills. - Proven customer‑service orientation with a focus on guest satisfaction. - Sound knowledge of food, wine, and cocktail service standards. - Ability to handle cash, POS systems, and basic financial reporting. - Problem‑solving aptitude and ability to work under pressure. - Familiarity with health, safety, and food hygiene regulations. **Required Education & Certifications:** - Minimum: High school diploma or equivalent. - Preferred: Hospitality or culinary qualification (e.g., NVQ Level 2/3 in Food & Beverage). - Relevant certifications such as Food Safety Level 2 or Alcohol Service License desirable.

Edinburgh, United kingdom

On site

Junior

28-09-2025

Company Name

Malmaison

Job Title

Assistant Night Manager

Job Description

**Job Title:** Assistant Night Manager **Role Summary:** Oversees hotel operations during overnight hours, ensuring guest satisfaction and adherence to brand standards through hands-on management. **Expectations:** Demonstrate high service standards, guest-centric mindset, and commitment to maintaining Malmaison’s reputation. **Key Responsibilities:** - Manage hotel operations from sundown to sunrise, including staff coordination and guest interactions. - Monitor and resolve guest expectations while maintaining brand-defined service quality. - Uphold operational efficiency, safety protocols, and cleanliness standards. - Support internal progression opportunities and mentor junior staff. - Address guest complaints and operational issues promptly. **Required Skills:** - Hotel operations management (night shift). - Guest service excellence and crisis resolution. - Leadership and team coordination. - Problem-solving and communication. **Required Education & Certifications:** Not specified.

Belfast, United kingdom

On site

Junior

28-09-2025

Company Name

Malmaison

Job Title

Bar and Restaurant Manager

Job Description

**Job Title:** Bar and Restaurant Manager **Role Summary** Manage and oversee the day-to-day operations of a 55-seater bistro, bar, and private event spaces within a hotel setting. Ensure high standards of service, team leadership, budget adherence, and guest satisfaction in a full-time role operating all days and shifts. **Expectations** - Demonstrated experience in branded restaurant or bar management, with a focus on hotel environments. - Proven ability to lead teams, meet operational targets, and deliver exceptional guest experiences. - Commitment to working flexible hours, including evenings and weekends. **Key Responsibilities** - Oversee bistro, bar, and events operations, ensuring compliance with service standards and brand protocols. - Coach and mentor staff to achieve performance goals and maintain hospitality excellence. - Monitor financial performance, budgets, and KPIs to optimize profitability. - Coordinate event setup and service for private functions (3 spaces, up to 65 guests). - Ensure food and beverage service quality, inventory control, and health/fly safety compliance. **Required Skills** - Leadership and team management expertise. - Operational oversight and budgeting proficiency. - Exceptional customer service and problem-solving abilities. - Knowledge of hospitality software and inventory systems. - Strategic planning for event management and staffing. **Required Education & Certifications** - High school diploma or equivalent. - Industry-specific certifications in food safety, alcohol service, or hospitality management preferred. - Apprenticeship or training program participation advantageous.

Exeter, United kingdom

On site

Senior

12-10-2025

Company Name

Malmaison

Job Title

Assistant Capital Accountant

Job Description

**Job Title** Assistant Capital Accountant **Role Summary** Provide day‑to‑day support to the Capital Accounting function for the Malmaison and Hotel du Vin group. Manage CAPEX projects from initiation through to capitalization, process invoices, maintain accurate SAP entries, generate reporting, and liaise with project, maintenance and finance stakeholders to ensure compliance with group policies and timely capitalisation. **Expectations** - Deliver accurate CAPEX processing and reporting on schedule. - Communicate financial information clearly to both financial and non‑financial stakeholders. - Demonstrate a disciplined, detail‑orientated approach to documentation and audit compliance. - Work autonomously while coordinating with multiple teams and senior managers. **Key Responsibilities** - Create and maintain WBS code projects in SAP after CAPEX budget approval. - Raise Purchase Orders for club and hotel development CAPEX projects. - Process CAPEX invoices, ensuring timely vendor payment and SAP vendor set‑up. - Coordinate with Maintenance and Hotel Development teams across the country on project spend. - Engage with SAP approval teams for capital spend approvals, budget reallocation, and year‑end roll‑forward. - Submit CAPEX reports (e.g., committed spend, AUC reports) and assist with month‑end reporting. - Ensure completed projects are successfully capitalised in the books. - Book technology fees to capitalised projects and review future tech fees quarterly against the project pipeline. - Respond to internal and external queries, including audit reviews and SAP approval level reviews. - Maintain compliance with group policies and procedures. - Provide temporary or full support to the Capital Accountant as required. - Undertake ad‑hoc duties such as liaising with consultants on capital allowance projects and national statistics for CAPEX. **Required Skills** - Experience in finance or capital accounting, preferably within hospitality. - Proficiency with SAP (WBS, vendor management, approval workflow). - Strong written and verbal communication, capable of explaining finance matters to non‑technical audiences. - High attention to detail, error identification, and solution provision. - Systematic approach with a mindset for continuous improvement. - Positive, collaborative, and flexible working style with a “can‑do” attitude. - Ability to document processes precisely and maintain disciplined records. - Self‑directed ownership of work streams with minimal senior oversight. **Required Education & Certifications** - Bachelor’s degree in Accounting, Finance, or a related discipline. - Professional accounting qualification (e.g., ACA, ACCA, CPA) preferred but not mandatory.

London, United kingdom

On site

21-11-2025