- Company Name
- Experian
- Job Title
- Business Analyst, Automation & AI - Remote
- Job Description
-
**Job Title**
Business Analyst, Automation & AI – Remote
**Role Summary**
Lead the full lifecycle of automation and AI initiatives for Employer Services, Verification Solutions, and Housing. Serve as the strategic bridge between business operations, technology, and internal efficiency teams, ensuring projects are prioritized, scoped, and delivered with clear ROI and scalable governance.
**Expectations**
- Achieve measurable efficiency gains, error reduction, and capacity improvements.
- Deliver robust business cases and financial models to justify automation investments.
- Maintain transparent intake, governance, and reporting processes.
- Influence executive sponsors and cross‑functional teams to align projects with organizational goals.
**Key Responsibilities**
- Own the end‑to‑end intake process for automation and AI projects.
- Partner with business and tech leaders to define strategic automation roadmaps and align proposals with corporate objectives.
- Conduct detailed current‑state assessments, convert manual workflows into automatable processes.
- Model ROI and perform sensitivity analyses to quantify benefits.
- Facilitate prioritization discussions with senior stakeholders.
- Collaborate with automation architects, developers, and data scientists to shape functional, scalable requirements.
- Track initiatives, report progress, and communicate value realization metrics to executive sponsors.
- Design and improve intake and governance frameworks for automation & AI projects.
- Provide subject‑matter expertise on automation trends, intelligent document processing, generative AI, and ethical AI.
**Required Skills**
- 5+ years in business analysis, process automation, AI, or digital transformation.
- Proven experience delivering automation/AI solutions with measurable ROI.
- Hands‑on knowledge of RPA (UiPath, Power Automate, Automation Anywhere), MS Playwright, workflow orchestration, intelligent document processing, and generative AI.
- Strong business case development and financial modeling abilities.
- Experience managing complex stakeholder landscapes and influencing prioritization.
- Excellent storytelling: translate technical details into clear, actionable narratives.
- Proficiency in Agile/hybrid delivery, backlog and intake tools (Jira, Azure DevOps).
- Prior design or operationalization of automation governance frameworks or intake portals.
- Familiarity with data visualization tools (Power BI, Tableau) for KPI tracking.
- Ability to work independently and communicate effectively with senior leaders.
**Required Education & Certifications**
- Bachelor’s degree in Business, Computer Science, Engineering, or related field.
- Certifications: CBAP (Certified Business Analysis Professional), Agile (CSPO/PMI‑ACP) and/or RPA platform certifications (UiPath, Automation Anywhere, Blue Prism).
Costa mesa, United states
Remote
Mid level
26-11-2025