Sky Systems, Inc. (SkySys)

www.myskysys.com

6 Jobs

97 Employees

About the Company

SkySys is a technology, engineering consulting and services company that provides Staffing, Managed, and Professional Services for clients globally ranging from 25 to 250,000+ employees. Founded in 2011, our aim is to leverage technology to help clients reach their goals. Our lean and agile organization provides an experienced management team to make sure that projects are delivered on time, budget, and with the right area of expertise.

We help North America based clients build teams Locally & Globally in over 100+ Countries.

Reach out to one of our business consultants at support@myskysys.com to see how SkySys can help achieve your company goals.

Listed Jobs

Company Name: Sky Systems, Inc. (SkySys)
Job Title: IT Desktop Support (1day/week)
Job Description: Job title: IT Desktop Support Technician Role Summary: Provide on‑site, day‑to‑day desktop, peripheral, and small‑network support for an enterprise user base. Resolve hardware and software issues, perform imaging, and assist with conference room equipment maintenance. Work one weekday per week, maintaining high availability and compliance with security and warranty requirements. Expectations: - Deliver efficient, first‑contact resolution for end‑user IT incidents. - Maintain accurate ticket logs and documentation. - Conduct smart‑hand tasks such as device installation, cabling, and small‑scale network device support. - Identify recurring problems, generate preventive actions, and contribute to problem‑management processes. Key Responsibilities: - Install, configure, and troubleshoot desktops, laptops, printers, monitors, keyboards, mice, fax machines, scanners, routers, switches, and firewalls. - Perform OS administration (Windows, macOS, Linux) and basic network configuration (TCP/IP, DNS, DHCP, VPN, RDP). - Image PCs and deploy applications, ensuring alignment with corporate security and compliance. - Resolve Outlook and other software issues, including conference room AV/telephony setups. - Use ticketing systems (ServiceNow, Remedy) to record incidents, solutions, and follow‑ups. - Conduct repeat‑call analysis and implement preventive measures. - Lift and move equipment up to 50 lbs; travel to multiple sites for smart‑hand duties. Required Skills: - 3–5 years of IT infrastructure support experience. - Proficient in desktop hardware repair and peripheral troubleshooting. - Strong understanding of LAN/WAN concepts and small‑network device support. - Knowledge of TCP/IP, DNS, DHCP, VPN, RDP. - Ability to diagnose and resolve end‑user network cabling issues. - Excellent written and verbal communication; customer‑focused. - Self‑directed, results‑oriented, and able to meet deadlines with minimal supervision. Required Education & Certifications: - Associate Degree in Electronics or related field. - CompTIA A+ (required); OEM vendor certifications (Dell, Toshiba, Lenovo, etc.) preferred. - Experience with ticketing tools (ServiceNow, Remedy). ---

Prefecture of casablanca, Morocco

On site

Junior

03-12-2025

Company Name: Sky Systems, Inc. (SkySys)
Job Title: Information Technology Desktop Support
Job Description: Job title: IT Desktop Support Technician Role Summary: Deliver first‑line (L1/L2) technical assistance for desktops, laptops, mobile devices and peripherals, resolving incidents and service requests while maintaining high uptime and user satisfaction. Expactations: Meet service‑level agreements, document solutions, assist with onboarding/offboarding, participate in asset and license management, and collaborate with cross‑functional IT teams to continuously improve service quality. Key Responsibilities: - Provide remote and onsite support for desktop, laptop, mobile, and peripheral hardware and software issues. - Troubleshoot Windows, macOS, Office 365, networking (TCP/IP, DNS, DHCP), and printer connectivity problems. - Use ITSM tools (e.g., ServiceNow, Jira, Freshservice) to log, track, and resolve tickets within SLA timelines. - Install, configure, and maintain operating systems and applications. - Administer Active Directory and Microsoft 365: user account setup, password resets, access control. - Manage endpoint patching, antivirus/EDR monitoring, and system updates. - Escalate complex incidents to higher‑level support and coordinate with vendors when needed. - Document incidents, resolutions, and recurring issues to enhance knowledge base. - Contribute to IT asset inventory, software licensing compliance, and equipment deployment. Required Skills: - Proficient with Windows OS, macOS, Office 365, and basic networking concepts. - Experience with Active Directory and Microsoft 365 administration. - Familiarity with ITSM platforms such as ServiceNow, Freshservice, or similar. - Strong troubleshooting, analytical, and problem‑solving abilities. - Excellent written and verbal communication; customer‑service oriented. - Ability to work independently and collaborate with cross‑functional teams. Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Technology, or related field. - 2–5 years of hands‑on IT support or service desk experience. - Preferred certifications: CompTIA A+, CompTIA Network+, ITIL Foundation.

London, United kingdom

On site

Junior

12-12-2025

Company Name: Sky Systems, Inc. (SkySys)
Job Title: Tech Cloud Lead DevOps
Job Description: **Job Title** Tech Cloud Lead DevOps **Role Summary** Lead the design, implementation, and evolution of Azure cloud infrastructure. Drive DevOps strategy, automate through IaC (Bicep, Terraform, PowerShell), and embed DevSecOps best practices across cross‑functional teams. Own governance, security, and operational excellence while steering complex projects and influencing stakeholders. **Expactations** - Deliver end‑to‑end cloud solutions on Azure within defined timelines. - Champion Agile, CI/CD, and IaC adoption company‑wide. - Manage a high‑performing DevOps team and mentor team members. - Communicate progress and risks to senior leadership. - Maintain bilingual proficiency: French (native) and English (working). **Key Responsibilities** - Plan and prioritize strategic and operational activities for Azure services. - Design and deploy hub‑and‑spoke architectures, manage identity and governance. - Build, test, and release CI/CD pipelines using Azure DevOps and Pipelines. - Create IaC templates (Bicep/Terraform) and migrate legacy automation to Azure DevOps. - Implement cybersecurity controls: IAM, network, and infrastructure hardening. - Conduct technology studies to optimize Azure solutions and support continuous evolution. - Collaborate with data, security, management, and executive teams to align initiatives. - Contribute to strategic projects and define network/application architecture. **Required Skills** - 9–11 years of DevOps experience. - Deep mastery of Azure DevOps, Azure Pipelines, CI/CD concepts. - IaC expertise: Bicep, Terraform, PowerShell; migration planning. - Azure identity, governance, and resource management. - Networking and application architecture design. - Virtualization: VMware, Hyper‑V. - Strong leadership, stakeholder influence, and team management. - Bilingual French (native) / English (working). - Familiarity with Ansible, CLI automation. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Engineering, or related field. - Azure certifications (AZ-400, AZ-204, AZ-303/304) or equivalent. - DevOps certifications (e.g., DevOps Foundation, AWS/Docker) preferred.

Company Name: Sky Systems, Inc. (SkySys)
Job Title: Application Production Support Analyst (PeopleSoft)
Job Description: **Job Title:** Application Production Support Analyst (PeopleSoft) **Role Summary:** Provide Level 1 and Level 2 production support for PeopleSoft HR applications within a banking environment. Ensure continuous operation of PeopleSoft production and pre‑production environments, monitor alerts, resolve incidents, manage change requests, and produce operational reports. Collaborate with IT, development, and business teams while maintaining compliance with security and governance standards. **Expectations:** - Minimum 4 years of application support experience, preferably in banking/financial services. - Proven expertise with PeopleSoft HR (menus, security roles, App Engine, SQR/SQC reporting). - Strong command of English (French a plus). - Availability for off‑hours and weekend support/changes as required. - On‑site presence 3 days per week, with mandatory office attendance on Mondays or Fridays. **Key Responsibilities:** - Actively monitor PeopleSoft PROD and pre‑prod environments; verify uptime and performance. - Perform incident triage, remediation, and escalation (L1/L2 support); create and track tickets in ServiceNow. - Analyze Process Scheduler statuses (Cancel, Error, No Success) and resolve scheduling issues using Autosys. - Collaborate with external IT teams and development for Level 3 escalations and root‑cause analysis. - Configure and manage monitoring alerts (Sysload, Geneos) and generate new alert definitions. - Administer Windows PeopleSoft servers (storage, backups) and Unix/Linux servers; handle SailPoint account provisioning/de‑provisioning. - Lead operational meetings with BRM and ADM teams to address pending incidents and problems. - Own change management for pre‑production and production environments; ensure compliance with corporate change policies. - Participate in project planning phases to prepare production for upcoming releases; assist in application patching and security vulnerability remediation. - Produce regular status reports for management, prioritize work, and drive escalation processes. - Conduct data‑sensitivity controls, generate analysis reports, and implement corrective actions. - Optionally assume project‑lead responsibilities for special initiatives. **Required Skills:** - PeopleSoft HR administration (menus, security, App Engine, SQR/SQC). - Scripting: PowerShell, Shell (Bash), VBS. - Database: Oracle, Microsoft SQL Server (SQL query, performance tuning). - Operating Systems: Linux/Unix and Windows server administration. - Scheduling tools: Autosys (and related $U scripts). - Monitoring tools: Sysload, Geneos. - Web/Application servers: Apache Tomcat, IIS. - ServiceNow ticketing and incident management. - Collaboration platforms: SharePoint. - File transfer protocols and encryption/decryption utilities. - Strong analytical, problem‑solving, and communication skills. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (or equivalent practical experience). - Preferred certifications: ITIL Foundation, PeopleSoft Application/Technical Certification, or relevant banking IT certifications.

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