Ubisoft

About the Company

Ubisoft is a global leader in gaming with teams across the world crafting original and memorable gaming experiences featuring brands such as Assassin's Creed(r), Brawlhalla(r), For Honor(r), Far Cry(r), Tom Clancy's Ghost Recon(r), Just Dance(r), Rabbids(r), Tom Clancy's Rainbow Six(r), The Crew(r) and Tom Clancy's The Division(r). We believe diverse perspectives help both players and teams thrive. If you're passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown!

Listed Jobs

Company Name

Ubisoft

Job Title

CRM Operations Specialist

Job Description

**Job Title:** CRM Operations Specialist **Role Summary:** Spearhead end‑to‑end execution of CRM campaigns within the Operations team, ensuring seamless coordination across brand and cross‑functional stakeholders, overseeing deployment on Salesforce Marketing Cloud (or equivalent), and driving optimisation of existing campaigns. **Expectations:** - Full‑time, 1‑year contract. - Deliver campaigns on schedule, maintaining high quality and brand consistency. - Provide leadership and expertise on CRM channels, fostering growth and adoption. - Act independently, demonstrating strong organisation and self‑initiative while collaborating effectively with teams. **Key Responsibilities:** - Receive campaign briefs and translate them into actionable plans. - Coordinate campaign activities, liaising with stakeholders to secure resources and approvals. - Deploy campaigns in Salesforce Marketing Cloud (or Adobe Campaign) ensuring correct segmentation, email coding, and automation workflows. - Analyse performance metrics, identify bottlenecks, and recommend optimisation opportunities. - Monitor campaign progress, report on KPIs, and adjust tactics as needed. - Maintain comprehensive documentation of campaign specifications, technical configurations, and lessons learned. - Lead process improvements for campaign management and deliver documentation to support best practices. **Required Skills:** - Proficiency in Salesforce Marketing Cloud; Adobe Campaign experience considered a plus. - Solid knowledge of HTML and SQL for email template creation and data manipulation. - Project management experience, particularly within digital or CRM marketing environments. - Strong analytical capabilities, with a data‑driven approach to performance optimisation. - Excellent written and verbal communication in English. - Detail‑oriented, multi‑tasking ability, and quick learning of new technologies and methodologies. - Strong interpersonal and teamwork skills, able to coordinate across multiple stakeholders. **Required Education & Certifications:** - Bachelor’s degree (or foreign equivalent) in Marketing, Computer Science, Information Systems, or related field. ---

Montreal, Canada

On site

11-03-2026

Company Name

Ubisoft

Job Title

Spécialiste Opérations CRM

Job Description

**Job Title**: CRM Operations Specialist **Role Summary**: Manage the planning, coordination, and execution of CRM campaigns within Salesforce Marketing Cloud. Collaborate cross‑functionally with marketing, product, and support teams to ensure timely deployment, performance tracking, and continuous optimization of campaign assets. **Expectations**: - One‑year contract position. - Deliver high‑quality campaign launches within agreed timelines. - Provide data‑driven insights and actionable recommendations to improve campaign efficacy. **Key Responsibilities**: - Gather campaign requirements from stakeholders. - Coordinate campaign schedules and resources across teams. - Deploy and configure campaigns in Salesforce Marketing Cloud. - Monitor campaign performance, identify gaps using KPIs, and propose optimizations. - Maintain accurate documentation of processes, configurations, and best practices. - Lead technical initiatives for designated channels and drive their evolution. **Required Skills**: - Project management and coordination across multiple departments. - Proficiency in Salesforce Marketing Cloud (Adobe Campaign or similar tools a plus). - Solid HTML coding and SQL querying for data integration. - Fluent in English (written and spoken). - Strong analytical capabilities, with experience designing and tracking metrics. - Excellent communication, interpersonal, and teamwork skills. - Self‑directed, organized, and capable of handling concurrent tasks. **Required Education & Certifications**: - Bachelor’s degree (or equivalent foreign qualification) in Marketing, Information Technology, or related field. ---

Montreal, Canada

On site

11-03-2026