Royal Mail

2 Jobs

34,760 Employees

About the Company

At Royal Mail we connect companies, customers and communities across the UK, delivering a ‘one-price-goes-anywhere’ universal postal service to over 29 million addresses. As one of the UK's leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe.

Listed Jobs

Company Name: Royal Mail
Job Title: Platform Owner
Job Description: **Job Title** Platform Owner **Role Summary** Own and drive the strategy, roadmap, and continuous improvement of an HR Employee Portal built on ServiceNow, ensuring a seamless, self‑service user experience, process automation, and alignment with broader HR and IT transformation initiatives. **Expectations** - Report directly to the HRIS Manager and collaborate with senior leadership, IT, and external suppliers. - Operate in a hybrid environment, attending the primary office at least part‑time. - Lead end‑to‑end lifecycle of portal enhancements, from concept to release and maintenance. - Champion user adoption, training, and change management activities. **Key Responsibilities** - Define and prioritize the Employee Portal roadmap in alignment with HR strategic objectives. - Act as the central liaison between technical teams, business stakeholders, and platform vendors. - Oversee design, development, testing, and deployment of new portal features and upgrades. - Champion automation, workflow optimization, and self‑service capabilities to drive efficiency and cost savings. - Ensure governance, quality assurance, compliance, and data integrity across the platform. - Manage vendor relationships and negotiate contract terms to support platform needs. - Conduct stakeholder liaison, including communication plans and status reporting. - Facilitate training, documentation, and adoption initiatives across the organization. **Required Skills** - Proven experience as an HR Platform or Product Owner, preferably managing HRIS or customer‑facing platforms. - Hands‑on proficiency in ServiceNow HR modules; experience with Salesforce or comparable platforms is a plus. - Strong knowledge of platform upgrade cycles, release management, and operational governance. - Demonstrated ability to lead large‑scale digital transformations and enterprise deployments. - Exceptional stakeholder management, communication, and negotiation skills. - Ability to translate business requirements into technical specifications and actionable plans. - Experience in change management, user adoption, and training delivery. **Required Education & Certifications** - Bachelor’s degree in Information Technology, Business, Human Resources, or related discipline. - Relevant certifications such as ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, or equivalent are preferred.

Sheffield, United kingdom

Hybrid

02-02-2026

Company Name: Royal Mail
Job Title: Engineering Apprentice
Job Description: Job title Engineering Apprentice Role Summary Entry‑level apprenticeship that blends workplace hours with technical study, aiming to develop a Level 3 Engineering Technician qualification over a 3‑4 year period. The role involves hands‑on maintenance, diagnosis, and improvement of automated sorting and conveyor systems, alongside collaborative design projects, while developing core electrical and mechanical engineering competencies. Expactations - Complete a nationally recognised Level 3 Engineering Technician apprenticeship. - Attend designated training sessions at the college, with requires travel fully compensated. - Progress through a blended schedule: full‑time college in year 1, then alternating college and workplace engagement in years 2‑4. - Adhere to health and safety regulations and participate in toolbox talks and briefings. - Undertake performance assessments, reasoning tests, and competency‑based interviews as part of the selection process. Key Responsibilities - Participate in daily toolbox talks, safety briefings, and end‑of‑day reviews. - Operate, maintain, troubleshoot, and repair mail sorting machines, conveyor systems, and robotics. - Contribute to engineering projects from design through digital modelling and 3‑D CAD. - Work collaboratively with experienced engineers to share ideas and resolve issues. - Attend college modules covering: * Electrical and mechanical engineering fundamentals * PLC (Programmable Logic Controller) operation and programming * Health and safety statutory regulations * Fault location and resolution for complex mechanical/electrical systems Required Skills - Strong problem‑solving ability and curiosity. - Hands‑on aptitude with mechanical and electrical equipment. - Good verbal and numerical reasoning skills. - Ability to work as part of a team and communicate effectively. - Basic proficiency with 3‑D modelling or willingness to learn. Required Education & Certifications - Minimum of 5 GCSEs at grade 4/C or above, including Maths, English, and Science. - Successful completion of a Level 3 Engineering Technician apprenticeship (National Institute for Apprenticeships qualification). - Optional: Ability to pursue further study such as HNC/HND or a higher degree in engineering.

Gloucester, United kingdom

Hybrid

Junior

06-02-2026