DPD UK

www.dpd.co.uk

1 Job

7,125 Employees

About the Company

Your delivery experts.

Express parcel delivery, throughout the UK and worldwide.

DPDgroup UK is a subsidiary of DPDgroup, which is wholly owned by La Poste, the second largest postal operation in Europe and is represented in the UK by the following brands:

- DPD
- DPD Local
- DPD Local online

Listed Jobs

Company Name: DPD UK
Job Title: Operations Manager - Chelmsford
Job Description: **Job Title:** Operations Manager **Role Summary:** Lead and manage depot operations to deliver exceptional service levels while achieving targets in cost, profitability, health & safety, security, productivity and transport. Oversee team recruitment, development, retention, and compliance, while driving continuous improvement through data‑driven decisions and effective P&L management. **Expectations:** - Achieve and sustain high customer service standards. - Meet or exceed financial and operational KPIs. - Deliver a safe, secure, and compliant working environment. - Maintain flexibility to cover a minimum of five shifts, including weekends. - Uphold company values of passion, respect, honesty, flexibility, caring, and accountability. **Key Responsibilities:** - Manage day‑to‑day depot operations, ensuring smooth workflow and efficient service delivery. - Monitor and analyze performance metrics; identify gaps and implement improvement plans. - Drive cost control initiatives and achieve profit & loss targets. - Lead recruitment, training, performance management, and retention programs for depot staff. - Ensure compliance with all employment relations, health & safety, security, and company policies. - Facilitate cross‑functional collaboration to support operations and introduce innovative practices. - Prepare and present operational reports, forecasts and trend analyses to senior management. - Champion a culture of continuous improvement and operational excellence. **Required Skills:** - Extensive experience in logistics, warehouse or distribution operations. - Strong leadership and team‑motivation abilities in a fast‑paced environment. - Proficiency in data analysis, KPI tracking, and change implementation. - Excellent written and verbal communication; influence and stakeholder management. - Sound understanding of health & safety, security and employment law. - Ability to manage and interpret P&L statements. - Flexibility to cover required shifts, including weekends. - Valid UK driving licence. **Required Education & Certifications:** - Minimum of a bachelor’s degree or equivalent (Business, Operations, Logistics, or related). - Preferable certifications: HSE/ISO 45001 (Health and Safety), logistics or operations management qualifications. ---

Chelmsford, United kingdom

On site

09-03-2026