Selfridges

About the Company

Our business was founded by American entrepreneur Harry Gordon Selfridge in 1909 and is widely regarded as the first and best example of a modern department store.

In 2018, Selfridges was recognised as the Best Department Store in the World for an unprecedented fourth time, and will retain the honour until 2020.

Selfridges has been a leading London retail destination and a UK landmark for over a century, challenging the rules of retail from day one. This award acknowledges that Selfridges has outstanding leadership in delivering extraordinary customer experiences, driven by exceptional business acumen, combined with consistently brave creativity and an unwavering commitment to sustainability.

Selfridges has four stores; in London, Birmingham and Manchester (Trafford Centre, and Exchange Square) all celebrating exciting experiences and new product destination launches. Selfridges also operates an international website that delivers within the UK and to over 130 countries, trading in eight currencies.

Named Best Retailer 2020 at the Positive Luxury Awards
A Best 25 Big Company To Work For 2020 as awarded by The Sunday Times
Voted Best Department Store in the World at the Global Department Store Summits 2010, 2012, 2014, 2018

Listed Jobs

Company Name

Selfridges

Job Title

Product Manager

Job Description

Job Title: Product Manager Role Summary Manage the roadmap and backlog for the Customer and Enterprise Data product area, ensuring alignment with stakeholder objectives and data‑driven, user‑centric decision making. Lead cross‑functional collaboration across business, technology, and support teams in an agile environment to deliver high‑impact product enhancements. Expectations - Own the product vision, strategy, and OKRs for the domain. - Prioritize and refine user stories, acceptance criteria, and backlog items. - Facilitate sprint ceremonies and coordinate cross‑dependencies with the Delivery Manager. - Serve as the primary point of contact for product‑related questions within the squad. Key Responsibilities - Define, document, and maintain the product backlog with clear user stories and acceptance criteria. - Collaborate with business and technical stakeholders to capture detailed requirements. - Prioritize features based on business value, technical feasibility, and data insights. - Work with the Delivery Manager to run sprint planning, reviews, and retrospectives. - Ensure a shared understanding of the technical architecture within the product area. - Build and nurture relationships with stakeholders, including Customer Analytics and Personal Shopping Services teams. - Support User Acceptance Testing (UAT) with QA teams, business analysts, and stakeholders to close feedback loops. - Champion simplicity, clarity, and data‑driven approaches across the squad. Required Skills - Solid product development experience covering the full lifecycle. - Proficient in agile practices, cross‑functional squad collaboration, and backlog management. - Strong writing skills for concise user stories and acceptance criteria. - Comfortable using data analytics to inform prioritization and scope decisions. - Excellent communication across business and technical audiences. - Highly organized, self‑motivated, and able to thrive in fast‑paced environments. - Knowledge of Salesforce is mandatory; experience with Snowflake is desirable. Required Education & Certifications - Bachelor’s degree in Business, Computer Science, Engineering, or related field. - Product Management certifications (e.g., Certified Scrum Product Owner, PMI-ACP) preferred but not mandatory.

London, United kingdom

On site

12-09-2025

Company Name

Selfridges

Job Title

Brand Specialist (Supervisor) - Toys

Job Description

London, United kingdom

On site

06-10-2025

Company Name

Selfridges

Job Title

Assistant Buyer - Luxury Ready to Wear

Job Description

Job Title: Assistant Buyer – Luxury Ready to Wear Role Summary: Support the senior buyer in managing the product lifecycle for luxury ready‑to‑wear concessions and a new destination store. Responsibilities include building brand partnerships, ensuring efficient communication, collaborating with cross‑functional teams, and analyzing performance to inform purchasing decisions. Expectations: Deliver timely, data‑driven input on buying decisions; uphold high standards of operational excellence; act as a reliable liaison for brands and internal stakeholders; maintain a strong focus on profitability and trend relevance. Key Responsibilities: - Assist in overseeing all ready‑to‑wear activities for luxury concessions and the new destination. - Develop and maintain strong relationships with external brands, negotiating terms and processes. - Coordinate with legal, finance, operations, merchandising, marketing, PR, and personal shopping teams. - Monitor in‑season trade and recommend adjustments to the buyer and buying manager. - Support administrative tasks for concessions, special projects, and merchandising initiatives. - Analyse sales data and performance metrics to advise on buying strategy. - Produce trend research and look‑books for relevant product categories. Required Skills: - Deep knowledge of luxury retail product and market dynamics. - Strong analytical and commercial acumen; proficient in Excel. - Excellent communication, influence, and stakeholder management. - Detail‑oriented, organized, and adept at multi‑tasking. - Collaborative mindset with experience working cross‑functionally. - Customer‑focused with a keen sense for emerging fashion trends. Required Education & Certifications: - Bachelor’s degree in Business, Fashion Merchandising, or related field. - Proven buying or merchandising experience within luxury ready‑to‑wear preferred.

London, United kingdom

On site

06-11-2025

Company Name

Selfridges

Job Title

SOC Analyst - Nights

Job Description

Job title: SOC Analyst - Nights Role Summary: Adeptly monitor and analyze CCTV footage, intruder detection, fire and building management systems to identify suspicious or criminal activity. Respond to alarms, coordinate with store security teams to arrest and investigate offenders, and prepare police witness statements with evidence. Engage retail teams and stakeholders to drive ongoing security training, awareness, and continuous improvement. Expactations: Enthusiastic, motivated, and flexible team member capable of working night shifts. Demonstrates a commitment to maintaining SOC standards, compliance with statutory regulations, and proactive incident handling. Key Responsibilities: - Conduct daily CCTV monitoring and review of security footage. - Monitor intruder, fire, and building services alarm systems and respond promptly to activations. - Report and, when necessary, escalate incidents to appropriate authorities. - Collaborate with Loss Prevention and Security Management to investigate internal and external crime and stock loss. - Prepare detailed police witness statements and gather relevant evidence. - Analyze security incidents, identify trends, and recommend improvements. - Support and participate in security training sessions and awareness programs for retail teams and stakeholders. - Maintain thorough documentation of monitoring activities, incident reports, and actions taken. Required Skills: - Strong knowledge of retail security procedures and protocols. - Proficient in operating CCTV systems and alarm monitoring solutions. - Excellent analytical and incident response capabilities. - Effective written and verbal communication for reporting and stakeholder coordination. - Proficient in IT tools and systems used in SOC operations. - Ability to work independently and handle nighttime monitoring demands. - High level of integrity and vigilance in high-security environments. Required Education & Certifications: - Valid CCTV SIA Licence. - Demonstrated understanding of statutory safety regulations and compliance requirements. - Prior experience in retail security procedures recommended.

London, United kingdom

On site

24-11-2025