Forescout Technologies Inc.

www.forescout.com

2 Jobs

1,144 Employees

About the Company

Forescout Technologies, Inc., a global cybersecurity leader, continuously identifies, protects and helps ensure the compliance of all managed and unmanaged connected cyber assets - IT, IoT, IoMT and OT. For more than 20 years, Fortune 100 organizations and government agencies have trusted Forescout to provide vendor-agnostic, automated cybersecurity at scale. The Forescout(r) Platform delivers comprehensive capabilities for network security, risk and exposure management, and extended detection and response. With seamless context sharing and workflow orchestration via ecosystem partners, it enables customers to more effectively manage cyber risk and mitigate threats.

Listed Jobs

Company Name: Forescout Technologies Inc.
Job Title: Customer Success Manager
Job Description: **Job Title:** Customer Success Manager **Role Summary:** Senior customer‑focused leader responsible for ensuring enterprise security customers achieve desired outcomes, realize ROI, and expand product adoption. Coordinates with sales, product, engineering, and support to deliver a seamless customer experience throughout the lifecycle. **Expectations:** - Own a portfolio of strategic customers and drive their success with the organization’s security solutions. - Deliver measurable value, secure renewals, and identify expansion opportunities. - Manage escalations and maintain high customer satisfaction. **Key Responsibilities:** - Build and maintain strong relationships with senior executives and key stakeholders. - Develop, implement, and track customer success plans that align with business and technical goals. - Produce deliverables such as Quarterly Business Reviews, upgrade plans, and adoption roadmaps for diverse audiences. - Coordinate with Adoption Engineers and internal teams to ensure smooth onboarding and ongoing product usage. - Track ROI, usage metrics, and health scores; present findings to customers and internal stakeholders. - Collaborate with sales to uncover upsell/cross‑sell opportunities and reduce churn risks. - Resolve account escalations by engaging engineering, support, and other relevant functions. - Communicate the complete product lifecycle to customers, emphasizing value, new features, and insights. **Required Skills:** - 5+ years of customer‑success or account‑management experience in enterprise technology, preferably security software. - Strong technical aptitude and ability to translate complex security concepts to non‑technical audiences. - Proven ability to create and execute strategic plans, manage multiple priorities, and deliver results. - Excellent verbal and written communication, negotiation, and presentation skills. - Experience with customer lifecycle management, renewal, and expansion processes. - Ability to remain calm under pressure, make decisions, and mitigate risks. **Required Education & Certifications:** - Bachelor’s degree in Business, Engineering, Technology, or related field. - Relevant certifications in information security or customer‑success (e.g., CISSP, CSM) are a plus but not mandatory.

Company Name: Forescout Technologies Inc.
Job Title: Manager, Business Development
Job Description: Job title: Manager, Business Development Role Summary: Lead, coach, and scale the Business Development Representative (BDR) team across EMEA to generate and qualify new logo pipeline for a global cybersecurity SaaS platform. Own performance, process optimization, and cross‑functional alignment with marketing, sales, channel, and field teams to exceed attainment goals and support FY26 growth. Expectations: • 1‑2 years managing BDR teams in a global organization • Proven track record of exceeding attainment across multiple quarters • Ability to scale and optimize team structure, onboarding, and processes • Growth mindset, coachable, and results‑driven • Strong communication, collaboration, and stakeholder management skills Key Responsibilities: • Hire, onboard, and develop a regional BDR team from the ground up • Conduct regular 1‑1s, weekly meetings, and performance reviews • Create and implement GTM strategy and operational plans for FY26 • Set and track quarterly attainment targets, ensuring over‑performance • Partner with marketing, sales, channel, and field leadership to align demand generation tactics • Optimize onboarding frameworks and adapt them to region‑specific needs • Employ tools such as Outreach, Salesforce, and 6sense to drive pipeline quality and velocity Required Skills: • SaaS sales experience with a focus on BDR or SDR roles • Deep familiarity with Outlook, Sales Cloud (SFDC), and marketing automation platforms • Experience in cybersecurity or related tech sector preferred • Strong analytical skills to measure and improve team metrics • Demonstrated ability to build and scale high‑performing sales teams • Coaching, mentoring, and performance management experience Required Education & Certifications: • Bachelor’s degree in Business, Marketing, or related field (MBA preferred) • Certifications in Salesforce Administration, SaaS sales, or cybersecurity fundamentals are advantageous.

London, United kingdom

On site

Fresher

30-10-2025