Queen Square Recruitment

About the Company

We are an independent recruitment consultancy driven to provide an excellent service to our clients and candidates. We take pride in our service and delivery and have built strong, transparent relationships with all our customers.

How we can help you:

If you're looking to resource an entire project or to fill one strategic position, please get in touch on 020 3887 8700 / 0117 403 8888 or email your requirements to hello@macleanmoore.com - we pride ourselves on our speed of response and are looking forward to hearing from you.

With Maclean Moore, there are no boundaries.

We offer proven delivery solutions in contract, permanent, account management and executive search recruitment. We have a transparent, tailored delivery model our clients and candidates enjoy. Whether it’s a one-off contractor utilising a niche skill set, or to engage with a large team for rapid upscaling we can deliver. Our leading systems and pragmatic approach gives us the opportunity to develop clear strategies and deliver every time.

Listed Jobs

Company Name

Queen Square Recruitment

Job Title

Customer Relationship Management Business Analyst

Job Description

**Job Title:** Customer Relationship Management Business Analyst **Role Summary:** Drive the definition, design, and delivery of Salesforce CRM solutions. Collaborate with stakeholders to capture business requirements, create functional specifications, and guide the implementation of new features within an agile framework. Ensure alignment with regulatory standards, notably GDPR compliance in the utilities sector, and support continuous process improvement. **Expectations:** - Minimum 6 years of business analysis experience, with at least 3 years focused on Salesforce CRM. - Demonstrated success delivering Salesforce projects (Sales or Service Cloud). - Experience in both agile (Scrum/Lean) and waterfall methodologies. - Proficiency in user story creation (Given/When/Then) and functional design. - Strong facilitation and stakeholder management skills. **Key Responsibilities:** - Elicit, analyze, and document business requirements through workshops and interviews. - Translate requirements into user stories, acceptance criteria, and functional specifications. - Map current and future state processes, identifying improvement opportunities. - Support feature design and delivery from a customer‑centric perspective. - Provide functional guidance to development teams, ensuring alignment with business objectives. - Develop visual workflows using tools such as Miro or similar. - Verify that Salesforce solutions adhere to regulatory requirements, including GDPR consent management for utilities. - Align new requirements with existing operational processes and legacy systems. - Contribute to continuous process improvement initiatives. **Required Skills:** - Business analysis and functional design in Salesforce CRM environments. - Process mapping, requirement gathering, and documentation. - Agile, Scrum, Lean, or Waterfall delivery experience. - User story development (Given/When/Then) and acceptance criteria. - Stakeholder engagement and workshop facilitation. - Regulatory compliance awareness (GDPR, utilities sector). **Required Education & Certifications:** - Salesforce Certified Administrator (required). - Salesforce Sales Cloud or Service Cloud Consultant certification (preferred). - Relevant tertiary education in Business, Information Systems, or related field (preferred). ---

Windsor, United kingdom

Hybrid

Mid level

11-03-2026

Company Name

Queen Square Recruitment

Job Title

Quality Assurance Engineer

Job Description

**Job title** Quality Assurance Engineer **Role Summary** Responsible for designing and executing test plans for cloud‑based, AI/ML‑enabled applications on the InSight™ Digital Experience Platform. Works within an Agile Scrum environment, ensuring functional quality, data integrity, and accessibility compliance throughout the development lifecycle. **Expectations** - Deliver production‑grade testing for cloud‑native, data‑centric applications. - Maintain high standards of test coverage, defect tracking, and documentation. - Collaborate cross‑functionally with developers, product owners, and data teams. - Demonstrate strong communication and problem‑solving in a distributed setting. **Key Responsibilities** - Design, develop, and maintain test plans and detailed test cases (manual & automated). - Execute functional, regression, data audit, and accessibility tests on AI/ML features. - Log, track, and prioritize defects in JIRA; drive resolution. - Validate data accuracy and integrity using analytics tools and PySpark frameworks. - Perform accessibility testing (WCAG 2.1, Section 508) with screen‑reader and automated tools. - Participate in sprint planning, daily stand‑ups, and retrospectives. - Document test artifacts and share knowledge with the team. **Required Skills** - 3+ years of software QA experience with test planning and case creation. - Proficiency in manual and automated testing of cloud‑based applications. - Experience with data audits, data analytics, and distributed processing (e.g., PySpark). - Familiarity with Agile Scrum practices and JIRA issue tracking. - Knowledge of WCAG 2.1 and Section 508 accessibility standards; hands‑on accessibility testing. - Strong communication, collaboration, and analytical problem‑solving skills. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). - Any industry QA certification (e.g., ISTQB) is an advantage. ---

London, United kingdom

On site

Junior

11-03-2026