Concentrix

www.concentrix.com

2 Jobs

166,341 Employees

About the Company

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

Listed Jobs

Company Name: Concentrix
Job Title: Account Manager (Onsite)
Job Description: **Job Title:** Account Manager (Onsite) **Role Summary** Manage complex client accounts to build and maintain positive client relationships, ensuring customer satisfaction and driving business growth through service renewals, expansions, and conversions. **Expectations** - Achieve revenue targets by managing client accounts and operational processes. - Serve as a single point of contact for clients, addressing concerns and proposing solutions. - Analyze customer needs and leverage data to resolve issues and identify growth opportunities. **Key Responsibilities** - Manage end-to-end client customer relationships. - Resolve escalated client issues and ensure service satisfaction. - Renew and expand service contracts; convert customers to new services. - Negotiate solutions in high-pressure scenarios. - Monitor competitive pressures and objections. - Collaborate with cross-functional partners and decision-makers. - Identify risks, develop contingency plans, and implement solutions. - Report to a Sales Manager and work within a team to meet operational goals. **Required Skills** - 4+ years in sales or account management. - Experience in high-volume calling and customer service. - Proficiency in sales and CRM tools (e.g., Salesforce). - Bilingual fluency in English and French. - Strong negotiation and problem-solving abilities. - Decision-making under uncertainty. - Multitasking in fast-paced environments. - Enthusiasm for technology adoption and continuous learning. **Required Education & Certifications** - Bachelor’s degree in business, marketing, or related field. - CRM or client management certifications preferred.

Company Name: Concentrix
Job Title: Cloud Solution Architect (CSA) – Identity & Entra ID
Job Description: **Job Title:** Cloud Solution Architect (CSA) – Identity & Entra ID **Role Summary:** Provide expert design, implementation, and optimization of Microsoft Entra ID (Azure AD) solutions for enterprise clients. Advise on Zero Trust identity principles, hybrid identity integration, and secure access management across cloud and on‑premises environments. **Expectations:** - Act as trusted technical advisor on identity and access control. - Deliver secure, scalable, and compliant identity architectures aligned with business and security requirements. - Support incident response, root‑cause analysis, and continuous improvement of identity services. **Key Responsibilities:** *Identity & Entra ID* - Design Entra ID tenant architectures. - Configure hybrid identity (Entra Connect/Cloud Sync), Entra Join, and hybrid join scenarios. - Manage identity governance, lifecycle, and security posture. *Security & Access Control* - Implement Conditional Access, MFA, Zero Trust patterns, and Privileged Identity Management (PIM). - Configure RBAC and troubleshoot authentication/authorization issues. *Operations & Troubleshooting* - Investigate sign‑in errors using logs, audit data, and sign‑in reports. - Resolve authentication protocol and access flow problems. - Collaborate with security, endpoint, and infrastructure teams on incident response. **Required Skills:** - Hands‑on Microsoft Entra ID experience. - Hybrid identity, synchronization, and federation knowledge. - Strong grasp of identity security, authentication, and authorization models. - Azure networking fundamentals related to identity. - Analytical, problem‑solving, and communication abilities. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). - Microsoft Azure certifications (e.g., Azure Administrator Associate, Azure Security Engineer Associate, Azure Solutions Architect Expert) preferred.

United kingdom

Remote

25-03-2026