cover image
Second Nature

Second Nature

www.secondnature.io

3 Jobs

111 Employees

About the Company

Make losing weight feel Second Nature.

Our app uses behavioural science to retrain your mind to make healthy choices automatically, so these stick in the long run

Listed Jobs

Company background Company brand
Company Name
Second Nature
Job Title
Junior Customer Support Associate
Job Description
**Job Title:** Junior Customer Support Associate **Role Summary:** Support members in health journey through proactive outreach, providing guidance, motivation, and practical support via phone. Focus on engagement, progress tracking, and fostering positive outcomes in a digital health program. **Expectations:** Deliver empathetic, structured phone support; maintain accurate data; collaborate in a goal-driven team environment. **Key Responsibilities:** - Conduct outbound calls to onboard new members and collect progress data (e.g., weight readings). - Provide encouragement, guidance, and milestone support to sustain member engagement. - Tailor conversations through active listening to understand and address individual needs. - Ensure precise data entry and methodical task execution in a fast-paced environment. **Required Skills:** - Excellent phone communication and interpersonal skills. - Empathy, active listening, and sensitivity in handling personal conversations. - Organization and detail orientation for accurate data tracking. - Adaptability and quick learning in dynamic processes. - Collaboration and positivity within a team-focused culture. **Required Education & Certifications:** Not specified.
United kingdom
Remote
Junior
22-01-2026
Company background Company brand
Company Name
Second Nature
Job Title
Health Coach (Dietitian/Nutritionist) - Remote
Job Description
Job Title: Health Coach (Dietitian/Nutritionist) – Remote Role Summary Deliver fully remote nutrition and lifestyle coaching to adults with obesity within a specialist weight‑management service. Support patients through digital group and one‑to‑one interventions, coordinate with a multidisciplinary team, and maintain clinical standards and confidentiality. Expectations - Commit to a 40‑hour week on a 12‑month fixed‑term contract, including evenings and Saturday sessions as required. - Maintain HCPC or AfN registration, CPD, and all clinical supervision obligations. - Provide empathetic, person‑centred care to patients with complex physical and mental health needs while adhering to GDPR and data security protocols. - Demonstrate flexibility, resilience, and proactive organization in a fully remote environment. Key Responsibilities - Conduct independent remote clinical assessments (video/telephone) and place patients onto appropriate treatment pathways. - Deliver digital group‑based and individual nutritional and lifestyle interventions, supporting both medicated and non‑medicated programmes. - Collaborate with dietitians, doctors, psychologists, and exercise specialists; attend multidisciplinary meetings to review, monitor, and optimise patient care. - Engage in clinical supervision to discuss complex or high‑risk cases and manage safeguarding concerns. - Maintain accurate, confidential patient records in compliance with the Data Protection Act and GDPR. - Contribute to service evaluation, innovation projects, and programme development initiatives. Required Skills - Proficient in remote communication (video calls, messaging) and digital health platforms. - Strong clinical assessment, risk identification, and safeguarding awareness. - Empathy, person‑centred communication, and resilience in high‑pressure situations. - Excellent time‑management, organisation, and adaptability to flexible schedules. - Team collaboration and interdisciplinary communication. Required Education & Certifications - HCPC‑registered dietitian or AfN‑registered nutritionist. - Demonstrated experience in weight management, bariatric nutrition, or eating‑disorder support.
London, United kingdom
Remote
04-02-2026
Company background Company brand
Company Name
Second Nature
Job Title
Health Coach (Dietitian/Nutritionist) - Mid and South Essex
Job Description
**Job title** Health Coach (Dietitian/Nutritionist) **Role Summary** Full‑time, hybrid (hybrid of in‑person and remote care) Health Coach providing NHS Specialist Weight Management Service support across mid and south Essex. Role blends group and one‑to‑one coaching, clinical assessment, risk management and multidisciplinary collaboration to deliver personalised obesity and weight‑management care pathways. **Expactations** - 40 hours/week with scheduled evening and Saturday appointments. - 12‑month fixed term, extendable based on service need. - Active participation in clinical supervision, MDT meetings and innovation projects. - Compliance with HCPC or AfN registration, CPD and GDPR/Data Protection obligations. **Key Responsibilities** 1. Conduct independent remote clinical assessments (video/telephone) to triage service users. 2. Deliver digital and in‑person group and individual coaching interventions for dietary and lifestyle change. 3. Support both medicated (GLP‑1) and non‑medicated programmes. 4. Collaborate with multidisciplinary team (doctors, psychologists, exercise specialists) through regular reviews. 5. Identify and manage clinical risks, including safeguarding. 6. Maintain accurate, confidential patient records. 7. Contribute to service evaluation, programme development and innovation initiatives. **Required Skills** - Registered HCPC Dietitian or AfN Nutritionist with weight‑management expertise. - Proficiency in digital coaching platforms and remote assessment tools. - Strong organisation, proactive initiative and adaptability. - Excellent communication and person‑centred engagement, particularly with complex physical/mental health. - Ability to work under pressure, manage time and navigate challenging situations. - Commitment to CPD, clinical supervision and regulatory compliance. **Required Education & Certifications** - HCPC‑registered Dietitian or AfN‑registered Nutritionist. - Relevant training in obesity, bariatrics or eating disorder management (preferred).
London, United kingdom
Hybrid
04-02-2026