Jonas Software

www.jonassoftware.com

2 Jobs

1,513 Employees

About the Company

Jonas Software is the leading provider of enterprise management software solutions to over 40 different vertical markets. Within these vertical markets, Jonas has acquired over 175 unique and innovative companies.

Jonas’ vision is to be the branded global leader across the 40+ vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 40,000 customers worldwide in more than 30 countries. Jonas employs over 3,500 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia, South America and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the TSX (CSU.TO).

Listed Jobs

Company Name: Jonas Software
Job Title: Account Manager
Job Description: **Job title**: Account Manager **Role Summary**: Own and nurture post‑implementation relationships with enterprise and mid‑market clients to drive satisfaction, retention, and revenue growth. **Expactations**: - Act as the primary point of contact for assigned accounts. - Conduct regular check‑ins and quarterly business reviews (QBRs). - Monitor account health and proactively mitigate churn. - Identify and pursue upsell, cross‑sell, and expansion opportunities. - Maintain comprehensive, up‑to‑date records in the CRM. **Key Responsibilities** - Serve as relationship owner for a portfolio of accounts. - Understand client business goals, workflows, and challenges. - Partner with Support, Product, and Professional Services to resolve issues. - Track and report on account health metrics. - Collaborate with Sales/Solutions teams on expansion initiatives. - Document meeting notes, health scores, and renewal timelines in CRM. - Contribute to advocacy efforts (testimonials, references, case studies). **Required Skills** - 3+ years in customer success, client relationship, or account management in SaaS or enterprise tech. - Strong sales acumen with proven upsell/cross‑sell experience. - Excellent interpersonal, problem‑solving, and conflict‑resolution skills. - Strong time‑management, organizational, and multitasking abilities. - Proficiency with CRM tools (Salesforce, HubSpot, Zoho). - Ability to manage multiple accounts with competing priorities. - Ability to conduct remote and onsite client interactions. **Required Education & Certifications** - Bachelor’s degree in business, communications, or related field (preferred). - Experience with payment processors, merchant services, or payment integrations (preferred).

Toronto, Canada

Hybrid

30-01-2026

Company Name: Jonas Software
Job Title: QA Engineer (Performance)
Job Description: **Job Title** QA Engineer – Performance **Role Summary** Design, develop, and execute performance testing for cloud‑based microservices and Point‑of‑Sale applications. Build and maintain a scalable performance testing architecture, execute manual and automated tests, and integrate results into continuous‑integration pipelines while collaborating with engineering and product teams in an Agile environment. **Expectations** - 3–8 years of experience in performance testing of SaaS or microservice‑based systems - Proven background with Java‑based microservices; familiarity with REST/GraphQL APIs and UI automation is a plus - Strong programming skills in Java, C, C++, or JavaScript - Experience with performance testing tools (e.g., JMeter, Gatling) and CI platforms such as TeamCity - Ability to design test scenarios, load scripts, and analyze performance metrics to identify bottlenecks - Excellent communication, problem‑solving, and independent decision‑making skills **Key Responsibilities** - Architect and maintain performance testing frameworks for cloud services and POS modules - Develop, run, and script performance test cases (manual and automated) focusing on API, UI, and backend load - Integrate performance testing into CI pipelines; analyze results and produce actionable reports - Participate in Agile ceremonies (stand‑ups, refinement, planning, retrospectives) to align testing with sprint goals - Conduct exploratory testing; identify performance regressions and collaborate with devs to resolve issues - Monitor and validate system scalability, response time, and resource utilization under realistic workloads - Maintain documentation of test plans, scripts, and performance baselines **Required Skills** - Performance testing for distributed systems and microservices - Programming: Java (or similar), C/C++, JavaScript - Familiarity with load testing tools (JMeter, Gatling, Locust) - CI/CD concepts; experience with TeamCity, Git, Xray, or similar test management tools - Understanding of software testing and quality assurance methodologies - Knowledge of data structures, algorithms, and system architecture - Strong verbal and written communication; ability to articulate technical findings to stakeholders **Required Education & Certifications** - Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field - Industry certifications in performance testing or QA (e.g., ISTQB, HP Performance Center, or equivalent) are desirable but not mandatory.