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Achievers

Achievers

www.achievers.com

2 Jobs

1,117 Employees

About the Company

Great culture is the ultimate driver of organizational success. At Achievers, we build great cultures through frequent, meaningful recognition. As an industry leading employee recognition and reward software company, we engage employees with a world-class rewards marketplace, regular feedback, and digital connection tools. Achievers' easy-to-use web and mobile platform allow employees to share social and points-based recognitions and redeem points earned on a global marketplace.

Building great cultures isn’t just how we work, it’s who we are.

Follow us
Engage Blog: http://achievers.com/blog
X (Twitter): https://x.com/achievers
Facebook: https://www.facebook.com/achieverscommunity
YouTube: https://www.youtube.com/user/AchieversVideos
Instagram: https://www.instagram.com/achievershq

Listed Jobs

Company background Company brand
Company Name
Achievers
Job Title
Intermediate Front-end Engineer
Job Description
**Job title** Intermediate Front‑end Engineer **Role Summary** Build, ship, and maintain high‑quality, accessible web applications for a growing SaaS product. Deliver new features quickly while ensuring code quality, scalability, and compliance with WCAG standards. Collaborate cross‑functionally with designers, back‑end engineers, and product managers to shape product direction and architecture. **Expectations** - 3–4 years of professional front‑end development with React and JavaScript. - Proven experience writing unit, integration, and UI tests with strong focus on accessibility. - Comfortable in a rapid‑iteration environment, capable of learning new technologies quickly. - Excellent written and verbal communication; effective at code reviews and design discussions. **Key Responsibilities** 1. Ship functional, well‑tested code multiple times per day via GitHub pull requests. 2. Develop and own new product features, prioritizing UX, UI, and WCAG accessibility. 3. Design and maintain scalable, modular architecture using micro‑frontend patterns. 4. Apply modern tooling (React, Kubernetes, Docker, GCP, Pub/Sub, Drone) to build and deploy applications. 5. Perform continuous integration and delivery best practices; write clean, maintainable, scalable code. 6. Review code, merge branches, and mentor junior teammates. 7. Work closely with designers to prototype, test, and iterate on user experiences. 8. Participate actively in design and architecture discussions. **Required Skills** - React, JavaScript (ES6+), TypeScript (preferred). - Unit testing (Jest, React Testing Library) and UI testing (Cypress, Playwright). - Advanced accessibility knowledge (WCAG 2.1/2.2). - GitHub workflow, pull requests, code reviews. - Micro‑frontend architecture, component libraries, design systems. - Docker, Kubernetes, CI/CD pipelines (Drone) and cloud fundamentals (Google Cloud Platform, Pub/Sub). - Strong problem‑solving and decision‑making under fast‑paced conditions. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Software Engineering, or related discipline.
Toronto, Canada
Hybrid
Junior
04-12-2025
Company background Company brand
Company Name
Achievers
Job Title
Technical Support Analyst
Job Description
Job Title: Technical Support Analyst Role Summary: Provide Tier‑2 technical support for external clients, diagnosing and resolving software issues, managing migrations, integrations, and upgrades, and collaborating with internal teams to meet SLA targets. Expectations: - Resolve client issues promptly with a sense of urgency. - Meet or exceed SLA targets and performance metrics. - Demonstrate independence, adaptability, and proactive problem‑solving. - Work extended hours as required. Key Responsibilities: - Deliver high‑quality customer service, identifying innovative solutions to meet client needs. - Handle technical workload: queue management, JIRA tickets, and project tasks. - Escalate complex issues to Tier‑3 support when necessary. - Assist internal teams with troubleshooting and technical assistance. - Manage software migrations, integrations, and upgrades (HRIS, SSO, SFTP server). - Liaise with client IT, program administrators, CSMs, and internal resources to resolve issues, implement changes, and execute migrations. - Develop and maintain best‑practice processes. - Communicate effectively with internal and external stakeholders, follow up, and deliver on action items. Required Skills: - 2–3 years of customer or technical support experience. - Proficiency with Salesforce CRM. - Experience using JIRA for ticket and queue management. - Strong technical background with ability to understand software functions. - Basic PHP, HTML, CSS, and SQL knowledge. - Excellent communication, problem‑solving, and interpersonal skills. - Ability to work independently and in a team‑oriented environment. - Ability to work extended hours and adapt to changing priorities. Required Education & Certifications: - Bachelor’s degree (any discipline). - No specific certifications required, but familiarity with CRM, JIRA, and basic web technologies is essential.
Toronto, Canada
Hybrid
Junior
12-02-2026