Job Specifications
Project Name: OpenText Support and Development
Scope
The Collaboration and Content Services team requires an OpenText (OT) Analyst to support operational and project work. The role involves maintaining and patching OpenText applications, developing and supporting system integrations, performing complex configurations, and supporting the amalgamation of six OT instances into one. This initiative will reduce support and licensing complexity while improving business partner experience.
Key Responsibilities
General Duties
Collaborate in an Agile team environment to design and implement digital services and integrations.
Participate in user research, field work, backlog creation, prioritization, and effort estimation.
Lead technical solution design in partnership with stakeholders.
Ensure quality delivery through testing, code reviews, CI/CD automation, and best practices.
Maintain documentation, source control, and long-term codebase sustainability.
Provide implementation, deployment, and operational readiness support.
OpenText-Specific Duties
Analysis of Specifications - Review requirements and designs, propose OT development/configuration options, and clarify business needs.
Application Support - Apply patches, monitor system health, ensure uptime, and deploy changes.
Development & Configuration - Develop/configure OT Content Server integrations, APIs, metadata syncing, taxonomy, permissions, retention policies, records management, workspaces, and reporting.
Migration - Map, transform, and load documents into OT based on taxonomy/metadata with reconciliation reporting.
Implementation - Support testing, dry-runs, issue resolution, and deployment.
Operational Readiness - Provide documentation, sustainment guidance, and knowledge transfer to support teams.
Required Technical Expertise
OpenText Content Server 16.2.8+ and related modules:
Extended ECM Platform 16.2.8+
WebReports Workflow Extensions 16.2.0+
OpenText Directory Services 16.6+
OpenText System Center Manager 16.2.10+
OpenText System Center Agent 16.2.9+
Brava Server Components 16.4.0+
Java JRE, Apache Tomcat
Microsoft SQL Server Enterprise
C# / Visual Studio integrations with ECM Link API & OT Web Services
Deliverables
Technical specifications (Integration, Application, Migration)
OT Content Server development, configuration, QA, and standards compliance
Migration: mapping, transformation, loading, and testing support
Installation, maintenance, troubleshooting, and upgrades of OT/3rd-party integration products
Backup support for OT system administration across PROD/QA/DEV
Implementation support and deployment documentation
Operating guide, knowledge transfer, and training input
Equipment & Work Conditions
Resource must provide own computer (Windows preferred for AVD compatibility).
Province provides system access; contractor provides all equipment/software.
Role is primarily remote (within Canada), with occasional onsite meetings (up to 3-4 times per month).
Standard hours: 08:15 - 16:30 Alberta time, Mon-Fri (excl. holidays).
Travel/relocation expenses not covered.
Submission Requirements
Resume (with detailed responsibilities per project, incl. dates in MMM/YYYY format).
Three professional references (most recent first).
Qualifications
Must-Have:
Degree/diploma in Computer Science, IT, or related field.
2+ years' experience with:
OpenText Content Server and related components
Integration of OT Content Server with enterprise systems
Application development in large enterprise IT environments
Nice-to-Have
2+ years' experience with:
Document migration (mapping, transformation, loading in OT)
OpenText solution design (development & configuration)
Business requirements evaluation & technical design in OT
OpenText workflows
Information standards and business applicability
Database technologies and schemas
About the Company
Teckhorizon Inc. is a leading IT solutions and staffing company that offers innovative technology solutions and staffing services to businesses of all sizes. We specialize in a wide range of IT services, including software development, cloud computing, cybersecurity, and more, and provide high-quality IT services and staffing solutions tailored to our client's needs. Our team of experienced professionals helps clients optimize their operations and achieve their business objectives. Additionally, we offer staffing solutions t...
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