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Tencent

PaaS SRE Engineer (North America)

On site

Palo alto, United states

Mid level

Full Time

27-09-2025

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Skills

Communication Teamwork Python Java Go MySQL CI/CD Kubernetes Architecture Risk Identification Linux Programming AWS Shell cloud platforms GCP Nginx Redis Kafka TCP/IP Microservices

Job Specifications

Responsibilities

Monitor and maintain Tencent Cloud's PaaS products in North American region to ensure stability and reliability, resolving technical issues and mitigating risks to ensure services smooth operations in various technical scenarios.
Utilize tools or platforms such as CI/CD, intelligence, and data to improve the overall efficiency of the operations team,drive products deployment,upgrade etc in region.
Participate in the troubleshooting of PaaS products and resolve problems encountered by customers in the region.
Drive optimization and upgrades of product architecture and operations by deeply understanding cloud product architecture and technical principles.
Document operational processes to improve service efficiency and delivery.

Requirements

Bachelor's degree or above in Computer Science or related fields.
Preferred language proficiency in English and Mandarin, with excellent communication skills in both languages.
Over 5 years of experience in application development, architecture design or system operations, experience with operation of services in public cloud platforms such as AWS,GCP or other Cloud.
Profound understanding of distributed systems, strong expertise in container orchestration tools like Kubernetes and database like MySQL etc. Experience in commonly used open-source components including domain, CDN, Nginx, microservices, Redis, Kafka, Elastic Search etc.
Proficiency in one or more programming languages such as Java, Go, Shell, and Python scripting.
Strong expertise in Linux system, TCP/IP protocol, and troubleshooting skills.
Strong sense of responsibility, excellent communication and teamwork skills, proactive thinking, and self-drive, with keen risk awareness and risk identification abilities.
Excellent documentation skills, with the ability to produce technical documents and operational solutions promptly and effectively, and the capability to summarize insights for internal and external dissemination.

About the Company

Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life of people around the world. Founded in 1998 with its headquarters in Shenzhen, China, Tencent's guiding principle is to use technology for good. Our communication and social services connect more than one billion people around the world, helping them to keep in touch with friends and family, access transportation, pay for daily necessities, and even be entertained. Tencent also publishes ... Know more