Job Specifications
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Department: Grocery Sales Division
Reports To: Director of National Accounts, GSD
Travel Required: up to 25%
Why Join Community Coffee?
Community Coffee Company is the #1 family-owned and operated retail coffee brand in America. Rooted in family and tradition, yet always looking to the future, you can expect a fast-paced environment that is both challenging and rewarding. Join us and make your passion your profession!
Position Overview
The Sr. National Accounts Manager role is responsible for managing and growing national or major retail/grocery accounts by executing sales strategies that drive profitability and ensure customer satisfaction. Develops strong relationships with key decision-makers, leverages data-driven insights to identify opportunities, and collaborates cross-functionally to optimize account performance.
Function Related Activities/Key Responsibilities
Owns and manages sales execution for assigned national or major retail/grocery accounts, ensuring alignment with company goals and customer needs.
Develops relationships and conducts sales calls with key decision makers at Sam's Club, delivering compelling presentations on pricing, products, and promotional programs.
Analyzes sales data and customer trends to identify opportunities for growth and increased account penetration.
Develops and implements omni-channel sales strategies to meet or exceed sales targets and key performance indicators (KPIs).
Oversees customer Joint Business Planning
Optimizes promotional trade spend to maximize margin, revenue and volume growth.
Oversees execution of National Retail Account resets and new store setups to ensure seamless implementation.
Collaborates with cross-functional teams, including Marketing and Supply Chain, to optimize inventory planning, pricing strategies, and promotional execution.
Supports the development of long-term strategic planning, annual operating plans, and major product launches.
Represents the company at key industry events, trade shows, and association meetings to enhance visibility and business development.
Prepare regular sales reports, providing insights on sales performance, trends, and growth opportunities.
Ensures compliance with pricing strategies and promotional trade programs aligned with company objectives.
May be requested to perform different or additional duties as assigned.
Position Requirements
High school diploma or equivalent required.
Bachelor's degree in related field from four-year college or university preferred.
3 years of successful CPG sales experience in the retail/grocery industry; OR equivalent combination of education and experience
Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources
Strong knowledge of Sam's Club systems, particularly Retail Link, MADRID 2.0, Quest and IDM required. Experience with Circana or IRI is preferred.
Fluent in Microsoft office
3-5 years' experience selling directly to Sam's Club
Valid driver's license.
Advanced account management with track record of success
Desired Competencies
Customer Centric
Results Oriented
Business Acumen
Strategic Thinking
Collaborates
These competencies ensure the individual can drive sales, foster customer relationships, navigate complex retail environments, and execute strategic initiatives effectively.
Physical Demands/Work Environment
Required
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:
Frequently required to sit.
Occasionally required to stand; walk; use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; and talk or hear.
Occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Office Environment: Most of the duties of this position will be performed inside an office environment. The noise level in the work environment is usually quiet.
Our Values
Champion People Welcome Individuality, Learn Together, Encourage Each Other
Inspire Creativity Dream big, Think Fresh, Make It Happen
Wow Our Customers Serve with Purpose, Exceed Expectations, Do What's Right
Serve Our Communities Be Genuine, Bring Joy, Make a Difference
Win Together Be Brave, Have Fun, Celebrate
Community Coffee Company offers a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term
About the Company
Founded in 1919 by "Cap" Saurage in Louisiana, Community Coffee Company is the nation's #1 family-owned premium retail coffee brand. The fifth-generation company is an importer, roaster and distributor of premium coffee products available online, at select retail stores and in business nationwide. Community Coffee offers ground, whole-bean, single-serve and ready-to-drink coffee beverages. The company remains true to its purpose of giving back to those who help communities thrive with programs supporting education, military ...
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