Job Specifications
Requirements
Description and Requirements
Welcome to TELUS Digital -- where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS , one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are -- all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Relevant Technologies:
Google Cloud Platform (Google Cloud Platform), Terraform, CI/CD, AI/ML, IAM, Big Query & Composer
Responsibilities:
Design, implement, and administer Google Cloud Platform architecture and environments, including cloud-native applications and automation.
Optimize Google Cloud Platform costs, create cloud architecture diagrams, and extend on-prem standards to cloud deployments.
Implement solutions addressing cybersecurity issues, perform compliance validation and audits, and improve monitoring, configuration management, and reporting.
Provide technical expertise in cloud technologies, support requests and troubleshooting issues involving other teams, partners, and vendors.
Manage the implementation of IaC (Terraform) and DevOps procedures, including design and implementation of Terraform pipelines and scanning.
Collaborate with the application development team to understand cloud infrastructure requirements and ensure high availability, performance, security, and maintainability of services.
Should be capable of writing heavy python scripts for automation and contributing to AIML apps useful for the migration
Should be proficient in data migration tasks using STRIIM
Professional Experience:
Experience in Google Cloud Platform and ten years of experience with infrastructure as code and cloud orchestration, including hands-on experience with Terraform and reusable module creation.
Technical Proficiency: Expertise in Google Cloud Platform services, Cloud Build, Cloud logging, Artifact Registry, and Google Cloud deployment.
Specialized Skills: Experience with Google BigQuery, Composer, GKE, Cloud SQL, AI/ML models, IAM solutions, and scripting languages.
CI/CD: Strong understanding of CI/CD pipelines in a globally distributed environment using Git, Artifactory, CI, and registry tools.ccccc
Operational Knowledge: Solid understanding of cloud operations and engineering, including expertise in IAM, logging, encryption, security protocols, disaster recovery site design, automated infrastructure capabilities like backups and monitoring, and high availability strategies.
Capability to edit ML models that already existing
Communication and Collaboration: Excellent communication skills and collaborative work experience.
Optional Certifications:
Google Cloud Professional Cloud Architect
Google Cloud Platform Associate or Professional certification
Educational Background:
Bachelor's degree in IT, computer science, software engineering, or equivalent experience.
EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.