Job Specifications
About GoodHabitz
We're on a mission to make learning fun, accessible, and part of everyday life. At GoodHabitz, we believe in making learning a habit, so growing your skills feels natural. Our engaging online courses help people and organizations unlock their potential, combining educational expertise with top-quality media to make personal development enjoyable and effective.
Whether you're building new features, supporting our clients, or creating inspiring content, everything you do helps people learn and grow. Continuous learning isn't just something we offer - it's how we work, explore, and stay curious together. With colleagues from across the globe, we bring together different cultures, perspectives, and ideas - and that's exactly what makes us stronger. We believe in an open environment where everyone belongs, where fun is part of every day, and positivity drives everything we do.
About The Role
In this position, you will not only manage client relationships but also act as a coach, helping organizations to embed GoodHabitz training into their culture effectively. Your main goal will be to ensure that our clients see measurable results from our programs, leading to business success.
Key Responsibilities:
Act as a trusted advisor to your clients, understanding their learning needs and business goals
Conduct regular check-ins and assessments to evaluate the impact of GoodHabitz programs
Facilitate implementation sessions and workshops to inspire and motivate client teams
Develop tailored success plans in collaboration with clients, tracking progress and performance
Gather client feedback and communicate it to internal teams to help enhance our offerings
Collaborate with peers to share best practices and develop innovative approaches to customer success
Requirements
Who We Are Looking For
Minimum of 5 years of experience in Customer Success or a similar role, ideally in the Ed-Tech or SaaS industry
Your experience has equipped you to be an inspiring coach, helping clients achieve their objectives
Shares our passion for learning, growth, and continuous improvement
Your strong interpersonal skills enable you to build meaningful relationships with stakeholders of diverse backgrounds
Fluent in English, and proficiency in another language is a significant advantage
Results-driven and have a knack for identifying opportunities for growth and improvement
Thrives in a team-oriented and collaborative environment
Is open-minded, positive, and curious, bringing creative ideas and solutions
Benefits
What We Offer
Competitive salary and role-specific performance bonus - we value your contributions and reward your hard work
Paid time off - 25 days holidays
Travel budget
Flexible work & tools - work in a supportive environment with the comforts you need, plus a laptop & iPhone
Growth & development - unlimited access to GoodHabitz resources and MyAcademy to to fuel your personal and professional growth
Mental coaching - support from our partner, OpenUp to keep your mind in top shape
Diverse & inclusive teams - work with colleagues from across Europe, bringing different cultures, perspectives, and ideas together
Themed events & team-building - from creativity workshops to vitality socials, our events are full of energy and fun surprises
Annual Do-Good Day - a fully paid day to do volunteer work, alone or with your team, supporting a cause you care about
Pension & insurance - disability and pension coverage for your long-term security
Applying is easy:
Submit your application.
We'll get back to you within 3 working days.
If you're interested and want to learn more, feel free to contact our recruiters, via email at recruitment@goodhabitz.com
About the Company
In an era of global skills shortages, we help organisations stay ahead of the curve by transforming learning from a business challenge into an organisation-wide habit. Our mission is bold and simple: 'making learning a habit' for employees and organisations worldwide. What: We're building a holistic learning and talent ecosystem that helps people upskill at the pace of change, making critical skill development a continuous, seamless part of the employee experience. How we do this: By designing learning that's bite-sized, a...
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