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Nicoll Curtin
Implementation Specialist

Implementation Specialist

Hybrid

Leicester, United kingdom

Freelance

19-09-2025

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Skills

Communication Jira Salesforce Scrum CRM Training Motivation Agile business development

Job Specifications

CRM Implementation Specialist

Location: Leicester (Hybrid - approx. 1 day/week in the office)

Contract: 12-month fixed-term

Salary: PS34,000 per annum

Are you passionate about digital transformation and CRM systems? We're looking for a CRM Implementation Specialist to support the rollout of a new Salesforce CRM platform as part of a wider business change programme.

This is a fantastic opportunity to join a mission-driven organisation and play a key role in enabling smarter, more connected customer engagement through technology.

What You'll Be Doing

Represent the Business Development team within the CRM Product Delivery Team
Collaborate with Product Owners, Scrum Masters, and third-party suppliers
Define and review CRM requirements to ensure alignment with business needs
Support testing (UAT), training, and documentation for end users
Use tools like Jira to manage tasks and track progress
Participate in agile ceremonies and contribute to continuous improvement
Ensure the customer perspective is well represented throughout the implementation

What We're Looking For

Experience working with Salesforce or similar CRM platforms
Strong communication and relationship-building skills
Comfortable working in cross-functional teams and agile environments
Detail-oriented, analytical, and proactive mindset
Ability to manage workload and adapt in a fast-paced setting
No formal qualifications required, transferable skills and motivation matter most

What We're Looking For

Experience working with Salesforce or similar CRM platforms
Strong communication and relationship-building skills
Comfortable working in cross-functional teams and agile environments
Detail-oriented, analytical, and proactive mindset
Ability to manage workload and adapt in a fast-paced setting
No formal qualifications required - transferable skills and motivation matter most

About the Company

Nicoll Curtin is a global company with 25 years of experience in connecting outstanding talent with industry leading companies within verticals of technology and change. We work with our customers to understand their aspirations and to ensure we achieve them together. Know more