Job Specifications
Zoi is looking for a freelance IT Specialist to support its growth and scale operations. You will be the IT point of contact for our medical center and headquarters, managing hardware, software, networks, and systems. This role combines strong technical skills with user support, assisting healthcare professionals, product, R&D, and support teams to ensure smooth IT operations across sites.
Main Mission
Manage and support all IT equipment and user requests at the health check-up center, using our ticketing system for tracking and resolution.
Lead onboarding and offboarding processes, including creation and deletion of user accounts, rights management, and Google Workspace administration.
Maintain and update inventory of IT hardware and software assets.
Deploy, configure, and maintain MacOS and Windows workstations and peripheral devices.
Collaborate cross-functionally with clinical, operational, and HR teams to anticipate needs and troubleshoot issues rapidly.
Continuously improve IT workflows and documentation to optimize service quality and efficiency.
Liaise regularly with the headquarters' tech team and CTO to align on projects, upgrades, and IT strategy.
We're looking for
You are an IT Specialist eager to work in the healthcare sector, surrounded by medical professionals while thriving in a fast-paced startup environment.
You're curious, proactive, and passionate about supporting teams with efficient and reliable IT solutions.
+2 years of experience in an IT support or specialist role, preferably in hybrid Mac and Windows environments.
Strong proficiency with Google Workspace administration and IT ticketing tools.
Experience managing user accounts, permissions, and IT onboarding/offboarding.
Familiarity with hardware inventory management and workstation deployment.
Good organizational skills, proactive mindset, and excellent communication abilities.
Knowledge of networking fundamentals (VPN, Wi-Fi, VLANs) is a plus but not mandatory.
Comfortable working independently and as part of a collaborative team.
Mission Detals
Location: 12 rue Volney, Paris
Duration: 4 months, renewable, with long-term option
Remuneration: Competitive, based on profile
Working Hours: Flexible schedule; full-time or part-time considered
Contract Type: Freelance / Independent contractor
More About Zoi
Zoi ( zoi.com ) is a deeptech startup at the intersection of medicine and wellness, founded by Ismael Emelien and Paul Dupuy. In 2022, they raised 20M Euros in seed capital from leading investors, among which, Stephane Bancel, Xavier Niel, Jean-Marie Messier, and Rodolphe Saade.
By combining advances in medicine, data science and behavioral science, Zoi provides its members with a state-of-the art 360deg medical check-up, followed by a personalized digital support system to profoundly improve their quality of life and healthspan.
The three pillars of Zoi
A network of high-end health centers where members meet their medical team, undergo their check-up and start their preventive health journey
A critical algorithm and technology suite facilitating the work of the medical team to analyze holistically the millions of data points generated during the medical check-up and make personalized recommendations for members
A mobile application that helps members take daily action to implement recommendations and make qualitative changes in their lives
About the Company
Zoī is a science-backed holistic approach to your health and wellness. Starting with a 360° physical check-up, and leveraging data and behavioral sciences, we give you the keys to drastically improve your quality of life. By providing you personalized and actionable insights, Zoī will make you healthier and feel better. Starting now, and for the long run.
Pre-registration and additional information available at www.zoi.com.
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