Skills

Communication Time Management Customer Service Attention to detail Training Accounting Sage

Job Specifications

Job Description

Finance Assistant

Job Overview:

Reliance Social Housing C.I.C is a not-for-profit registered provider of social housing, regulated by Homes England. Registered in 2013, reliance has expanded and innovated, providing both temporary and general needs accommodation.

You will be responsible to the Head of Procurement & Partnerships for the day-to-day financial administration across the organisation. This will involve providing support with various finance tasks. This role is ideal for someone who is at an early stage in their accounts career or possibly someone returning to work, as on-the-job training will be provided as part of the induction to familiarise you with relevant systems.

Key Responsibilities:

Accounting:

* Undertaking payment queries from Managing Agents.

* Maintain the business decision notices process and procedures.

* Manage and respond to incoming telephone calls in a professional manner.

* Handle complaints efficiently, offering appropriate solutions within set timeframes and ensure follow-up for resolution.

* Responsible for managing tenant conflicts queries.

* Ensure all invoices and expenses are authorised and coded correctly.

* Update financial data across internal systems accurately and promptly.

* Contribute to achieving personal and team targets, including call handling and services delivery goals.

* Keep accurate records of transactions related to remittance payments.

* Undertake remittance payments/clawback manual line matching during remittance week.

* Undertake any training and professional development as and when required.

* Complete other duties as requested by the Finance Team.

Person specification:

Essential:

* Relevant accounting qualification(s), or the ability to demonstrate appropriate skills and knowledge.

* Knowledge of financial and accounting procedures.

* Excellent numeracy skills & attention to detail.

* Good verbal and written communication skills.

* Good customer service skills.

* Knowledge of the MS Office suite (particularly Word and Excel).

* Experience of maintaining spreadsheets.

* Experience of Sage 50.

Desirable:

* 1-year administrative experience.

Personal qualities:

* Commitment to Reliance Social housing CIC mission and values - desire to make a difference.

* Proactive.

* Team player.

* Flexible, and willing to work in the constantly changing environment of a growing social housing provider which operates across the UK.

* Conscientious and responsible.

* Ability to support and enthuse others and maintain a professional image. Reliance Social housing CIC is committed to promoting equality and diversity.

* Sharp time management skills

* Strong ethics, with an ability to manage confidential data.

How to Apply:

If you are striving for a career in the financial sector within a dynamic and growing company, please apply online.

Job title: Finance Assistant

Location: Birmingham

Salary range: fromPS24,000 per annum

Contract type: Full-Time

Hours: Full Time, 37.5 hours per week

Responsible to: Head of Procurement & Partnerships

We are an equal opportunity employer and value diversity at our company.

We reserve the right to close this vacancy early if we receive sufficient applications