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Business Analyst – Process Excellence

Business Analyst – Process Excellence

Hybrid

London, United kingdom

Freelance

31-10-2025

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Skills

Attention to detail Training Facilitation Agile

Job Specifications

Business Analyst – Process Excellence

Are you passionate about driving operational efficiency and enabling change through smart, scalable processes? We’re looking for a Business Analyst with a strong process background to join our transformation programme and help shape the future of how we work.

About the Role

As part of a major technical and operational modernisation initiative, you’ll play a key role in analysing, designing, and optimising business processes across multiple functions. You’ll work closely with stakeholders to understand current pain points, identify opportunities for improvement, and support the delivery of innovative solutions that enhance performance and customer experience.

Key Responsibilities

Lead process discovery and mapping workshops with cross-functional teams
Analyse existing workflows and identify inefficiencies, risks, and improvement opportunities
Define and document “as-is” and “to-be” processes using industry-standard tools and techniques
Collaborate with Product Owners, Architects, and Delivery teams to ensure solutions align with business needs
Support change impact assessments and contribute to training and adoption plans
Champion continuous improvement and process governance across the programme

What You’ll Bring

Proven experience as a Business Analyst with a strong focus on process analysis and optimisation
Expertise in process modelling (e.g. BPMN, Lean, Six Sigma) and business requirements gathering
Excellent stakeholder engagement and facilitation skills
Strong analytical mindset and attention to detail
Experience working in Agile or hybrid delivery environments

About the Company

We founded JSS Transform in 2016 to significantly raise the bar in terms of both quality and value in the transformation and executive interim marketplace. 'Twice the experience and expertise at a fraction of the cost of the traditional consulting firms!' WHY? Organisations are looking beyond traditional Consulting and Interim Management models, which too often fail to deliver the experienced practitioners required on engagements or have an unacceptable level of risk given the critical nature of the transformation. Incre... Know more